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One Remote

(Topic created on: 28-09-2022 02:38 PM)
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Neo_QLED
Journeyman

‎25-09-2022 09:14 AM

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Could anyone please help me with this:

I purchased a 65" Neo QLED that comes with a 32" The Frame. "One Remote" switches on/off both these devices at the same time. This is quite annoying, as they are in the same lounge room.

How do I get my One Remote that came with my 65" display to control only this device and not The 32" Frame ? How to remove additional devices that are connected to One Remote?

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3 REPLIES 3
Sxd3qur
Apprentice

‎25-09-2022 10:38 AM

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I think you should contact the retailers
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Obsydian
Samsung Members Star ★

‎25-09-2022 01:17 PM

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Its the IR blaster, sadly only method is tape over them both

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Neo_QLED
Journeyman

‎28-09-2022 02:38 PM

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I'm not sure if doing that would block motion sensing feature as well. will give it a try.
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