Hello,
I am so frustrated right now 😞
I just got the CU7100 (CU7179 or GU43CU7179UXZG) and noticed right from the beginning that the TV is auto dimming.
After disabling all the settings, the TV still kept dimming the picture. So I tried to change the dimming values via the service menu, even got a remote for that, since the remote that came with the TV didn't have the needed buttons.
So basically I open the service menu via pressing info+menu+mute+power, unlock the advanced options via svc, hover the new advanced options menu option, press volume up on the smart remote but nothing happens, the new sub menu options to change the dimming values don't appear.
Can anybody help me please or knows what to do here? Tried for multiple hours now and with chatgpt, but I simply can't bring it up. Some ppl said that volume up also didn't work for them and put in numbers, but how do I find out which numbers to press?
Any help is immensely appreciated!
Best
