18-01-2023 01:30 AM
There is a website I used to visit with the tv browser and from 2-3 weeks ago the tv web browser is stuck when I try to login to the website.
Some knows what updates Samsung did to the browser? Or how I can change setting so it will work?
18-01-2023 02:13 AM - last edited 18-01-2023 02:14 AM
19-01-2023 04:09 PM
@Idolev: Please can you confirm the model number of your TV, located on the sticker on the back of the device, or in Settings > Support > About This TV? Is the issue only affecting a certain site? If so, does the site open, but you're unable to sign in, or does it fail to open? Do you get any error messages, and have you tried accessing the site on another compatible device to see if the problem persists?
22-01-2023 03:15 PM
Hi,
My TV model is QE65Q70RAT
The problem is in a specific website, that works fine with any other web browser. And it worked well also with the Samsung TV browser. But in the last 2 month I believe there was a version update , as the website is loaded and is working, but when I am trying to do a login - The screen get white and I do not succeed to get to my user account in that website.
If you want - I can give you the site and the login details in a private massage in order you can check it
Thanks a lot for your help
26-01-2023 04:05 AM
Do you have any idea?