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Original topic:

Samsung 2019 RU7100 voice interaction not working

(Topic created on: 17-01-2023 07:36 PM)
Krana57
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Hello to whom can help,

I am trying to incorporate voice interaction via Samsung Smart Remote BN59-01312a (with new batteries) on my

Samsung model: UN50RU7100FXZA

Software version: T-MSLAKUC-1401.0 (latest software updated), Bluetooth Supported

I reached out to remote support to enable voice interaction but everything that option is clicked via Settings>General>Voice Interaction the window gets greyer & no options are shown.

What is the best way I can remedy this issue?

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