17-01-2023 07:36 PM - last edited 17-01-2023 07:38 PM ) in
TVHello to whom can help,
I am trying to incorporate voice interaction via Samsung Smart Remote BN59-01312a (with new batteries) on my
Samsung model: UN50RU7100FXZA
Software version: T-MSLAKUC-1401.0 (latest software updated), Bluetooth Supported
I reached out to remote support to enable voice interaction but everything that option is clicked via Settings>General>Voice Interaction the window gets greyer & no options are shown.
What is the best way I can remedy this issue?