09-10-2018 02:07 PM in
i just got my new 49inch samsung curved 4k tv in august, the region select appeared once and i chose my regions, but now it keeps on appearing alot and when i click on close, it takes me to bbc 1, how do i stop this?
09-10-2018 02:10 PM in
Hi @jayb83. Can you tell me the full model number of your TV and the firmware version you're currently running?
25-10-2018 12:00 PM in
where do i find my model number and firmware?
25-10-2018 12:06 PM in
Hi @jayb83. The model number can be found on the back of your TV on the sticker and if you press Settings/ Menu on your remote and go to Support > Software Version, you can see which one you currently have.
10-11-2018 05:37 PM - last edited 10-11-2018 05:40 PM
I had the same problem, and if you haven't yet found it, the solution is HERE
06-12-2018 10:44 AM in
ok i have given it a try, will let you know if it works.
06-12-2018 10:46 AM in
Software Version is, T-KTM2LDEUC-1152.8
06-12-2018 09:57 PM in
On my TV my ‘broadcast’ function is greyed out so cannot disable the auto tune to see if it stops the ‘region selection’ option appearing each time I switch the TV on