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how do i remove the region select message

(Topic created on: 25-10-2018 12:06 PM)
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jayb83
First Poster
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i just got my new 49inch samsung curved 4k tv in august, the region select appeared once and i chose my regions, but now it keeps on appearing alot and when i click on close, it takes me to bbc 1, how do i stop this?

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7 REPLIES 7
CarlH
Moderator
Moderator
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Hi @jayb83. Can you tell me the full model number of your TV and the firmware version you're currently running? 

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jayb83
First Poster
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where do i find my model number and firmware?

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CarlH
Moderator
Moderator
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Hi @jayb83. The model number can be found on the back of your TV on the sticker and if you press Settings/ Menu on your remote and go to Support > Software Version, you can see which one you currently have. 

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GerryJ
Journeyman
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I had the same problem, and if you haven't yet found it, the solution is  HERE

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jayb83
First Poster
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ok i have given it a try, will let you know if it works.

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jayb83
First Poster
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Software Version is, T-KTM2LDEUC-1152.8

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Stiffler
First Poster
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On my TV my ‘broadcast’ function is greyed out so cannot disable the auto tune to see if it stops the ‘region selection’ option appearing each time I switch the TV on  

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