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My5 app not appearing/installed

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First Poster

Just bought a series 7 TV, no my5 app visible.

Have reset tv/hub still not seen.

Any ideas?

1 REPLY 1
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Voyager

Hi @Nellyc56

 

What's the full model code of your TV? Have a look at this link here for some troubleshooting steps that you may find useful! If not, let us know. :jack-o-lantern:

 

 

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