24-04-2017 03:57 PM
I have pre ordered the Samsung S8 and I still have not had any emails about it being delivered. I heard it was supposed to come earlier then the release date but nothing so far. I live in the Uk if that helps.
24-04-2017 06:01 PM
24-04-2017 06:07 PM
Its not about the email that I have check the emails that they have sent and the latest one was from the 20th of April saying that it has been delayed on Ukmail
24-04-2017 06:46 PM
Have you contacted Samsung about it?
24-04-2017 06:47 PM
I have sent them emails but have not had any response from them
24-04-2017 06:51 PM
Best is to call them but need to do that in office hours 9-6 find the number un here and other ways to contact them https://www.samsung.com/uk/support/
25-04-2017 09:53 AM
Hey @Grig.
If you've still not received any further update regarding this, can you get in touch with our Online Shop team?
You can reach them on 0330 726 7467.
They're available Monday to Saturday, 9am-6pm.
Thanks for your inputs, @Bades1978 & @BandOfBrothers1! :smileyhappy:
27-04-2017 09:17 PM - last edited 27-04-2017 09:17 PM
It's 1 day before the official release date and I still haven't received a message that I will be getting it tomorrow, the whole reason I preordered it was because I'm in a desperate need for a phone and wanted to get it early, if u don't get it tomorrow I will be calling them again and will be quite angry. If I knew the delivery service was this bad I would have just bought the phone from the store, legit there was no point of me preordering.
27-04-2017 09:39 PM
@Grig did you contact them?
27-04-2017 10:29 PM
yeah twice. But all they did is send me an email telling me that they will check through the uk mail eternally to check the problem but that was 2 days ago...