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Note 8. Dex Claim Invoice?

(Topic created on: 06-11-2017 02:18 PM)
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WS2-85
Student
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I'm trying to claim my free Dex station but need an invoice to do so.

 

I got my phone direct from Samsung UK but all I've go is a Delivery Note. I've checked my emails but all they've sent me is a confirmation of pre-order and dispatch.

 

Any advice please as it seems customer surport is closed on Sunday!

43 REPLIES 43
Lenbatten
Explorer
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Hi what you need to send as well is a copy of your delivery note it came in he pack with the phone. At least that's what I sent and got my Dex I think what we call a delivery note Samsung call by a different name and count it as proof of acceptance of the phone. I hope you get on ok as the item is very good.

Good luck

Lenbatten
Explorer
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I would think that by registering your phone with Samsung would secure the start of the warrenty .

rigor1
Explorer
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i hope so thanks
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rigor1
Explorer
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thank you for that
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