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Samsung Galaxy S24 Series - Claiming the Smartwatch - Where is the Invoice number?

(Topic created on: 26-01-2024 05:49 PM)
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Chats123
Apprentice
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Hi all

I hope someone can help me.

I just received my Samsung S24 series phone and I was filling in information to claim the smartwatch; where It is asking for an 'Invoice Number'. But I can't find such information either in the email or the document that came with the package. The only available numbers are 'PO Number' and 'Order Number'.

Please can someone help?

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Chats123
Apprentice
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Thanks much. I received the invoice email right after I posted this query lol Thanks for your response. 

Thanks to all the lovely people who responded. 

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8 REPLIES 8
megansn01
First Poster
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I'm currently in the process of trying to do thaimmm could you advise on where and how I submit this claim?
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Chats123
Apprentice
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Piper123
Samsung Members Star ★
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Hey there

Once you have received your new device, you'll receive an email with your invoice. Number is on that.

Mine came day after delivery.
NaughtyButNice69
Pathfinder
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Hi PO stands for purchase order number, on my S24 the invoice number is my order number, it's fully trackable to you the customer from start to finish, when Samsung contact your retailer the order number will verify your details. Not use PO.
megansn01
First Poster
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Thank you, I just used my order number that came on the sheet with the phone
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Solution
Chats123
Apprentice
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Thanks much. I received the invoice email right after I posted this query lol Thanks for your response. 

Thanks to all the lovely people who responded. 

kawasakicol
First Poster
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How do I get the free smartwatch
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kawasakicol
First Poster
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How do I do that
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