Samsung Shop

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Watch 6 rip off

Posted by 18-08-2023 12:01 PM in Samsung Shop

Bought a watch 6 classic from an experience store in Leicester. At no point offered or told about band sizes. Got home to find watch... View Post

18-08-2023 02:58 PM

Always buy online as like AntS you have 14 days to change your mind. For a samsung store once you bo... View Post

Samsung couriers can time travel

Posted by 17-08-2023 07:48 PM in Samsung Shop

This is another rant about the customer service from Samsung. I've always had Samsung's since the A300 so I am a loyal customer. However... View Post

18-08-2023 09:31 AM

Ugh yeah my Watch6 delivery by "Samsung UK" was a nightmare...combination of bargain-bin courier com... View Post

Order completely removed during preorder.

Posted by 11-08-2023 09:32 AM in Samsung Shop

Greetings all. I could really use some advice and definitely need my spirits lifted. I was out on a fishing vacation during most of the... View Post

11-08-2023 12:00 PM

Hi @amp3 , Glenntech is right: there's not much we can do for you on this one from here, and it migh... View Post

Flip 5 Delivery Date

Posted by 09-08-2023 11:04 AM in Samsung Shop

Hi, Ordered my Z Flip 5 on the 26th July and I am still awaiting delivery, can anyone help me find when it will be sent out? Thx View Post

12-08-2023 02:09 PM

I ordered 3 weeks ago and I'm still waiting for the phone to send me I'm very disappointed View Post

Flip 5 Delays

Posted by 05-08-2023 12:01 AM in Samsung Shop

Has anyone else's Flip 5 order been delayed? Ordered on the 26th just after the launch (at about 1pm) and delivery date was showing as 4th of... View Post

28-08-2023 08:20 AM

Seems there Make in India program hasnt kicked off well. Its really disappointing and sad that a com... View Post

How to Claim Galaxy Buds 2 Pro for Pre Orders

Posted by 04-08-2023 04:34 PM in Samsung Shop

If you pre ordered the new Z Fold 5 and Z Flip 5 before the 31st July 2023. You can claim your Buds 2 Pro from the link below ... View Post

19-08-2023 01:15 PM

Mine are on route as 😁 View Post

Galaxy watch 6 classic - order/delivery delays

Posted by 04-08-2023 02:27 PM in Samsung Shop

Hmmmmmm pretty pi*#edoff that I get an email at saying sorry to inform you that your order been delayed due to unforeseen circumstances come on... View Post

22-09-2023 06:46 PM

I have ordered the S23 and delivery was for today only to get an email thismorning saying it's delay... View Post

Delivery update

Posted by 04-08-2023 09:11 AM in Samsung Shop

Has anyone received there products yet?? I kept to collect it from Samsung KX, do anybody know when will I receive the email to... View Post

05-08-2023 10:55 AM

Well you get free gifts to collect from the store, well they used to View Post

Early delivery?

Posted by 31-07-2023 09:55 PM in Samsung Shop

I pre-ordered the Z Fold 5 on 27th and my delivery date is down as 4th August. But now My order status is saying 'preparing... View Post

07-10-2023 01:45 PM

Your lucky. I've ordered 4 and everyone has been late. Still waiting for my fold 5. Next year I will... View Post

Galaxy unpacked coupons

Posted by 27-07-2023 11:26 AM in Samsung Shop

When do we get the galaxy unpacked coupon codes and how do we redeem them? View Post

27-07-2023 06:42 PM

I contacted support earlier this morning, turns out people got picked at random for it. View Post

Can't get past step 3 Payment on Samsung website

Posted by 27-07-2023 04:36 AM in Samsung Shop

Hi there,I'm trying to purchase the new Galaxy Flip 5 and the Galaxy tab S9 but whenever I get to the payment section and select any of the... View Post

28-07-2023 03:23 PM

@Hans Sy: If you are having some trouble making a purchase or pre-order on samsung.com, then I recom... View Post

Z fold 5 pre order uk delivery date

Posted by 26-07-2023 06:04 PM in Samsung Shop

Just ordered the z fold 5 1TB in blue and the watch 6 classic and been given a delivery date of 4th August despite the unpacking saying they are... View Post

16-08-2023 07:05 PM

Oh my god.. 16/01/2023?? What the hell? Yeah mine kept saying past dates.. but nothing that extreme.... View Post

Samsung Fold⁵ and Samsung Flip⁵ Pre-Order Thread.

Posted by 26-07-2023 03:09 PM in Samsung Shop

Care to share which model and colour and storage option you've chosen to purchase. Did you bag a good deal ? Have you been provided a... View Post

06-09-2023 09:44 PM

Flip 5, 512gb in Mint, Pre-order with 'free' buds pro 2. View Post

Trying to purchase new Jet AI Vacuum

Posted by 26-07-2023 10:36 AM in Samsung Shop

Hi, Having an issue with the online store. I've signed in, tried to purchase the new Jet AI Vacuum with trade in and discount... View Post

26-07-2023 02:18 PM

It might be beneficial to speak directly with the Samsung Online Shop Team for your region @Esurient... View Post

Major Bug in Samsung Online Store

Posted by 25-07-2023 08:26 PM in Samsung Shop

I was given a Samsung gift card recently and wanted to purchase an accessory. I added the item, added my 8,000 reward points, then tried adding my... View Post

26-07-2023 05:47 AM

Hi @cmjpask I've read this has happened to other purchaser's before and then found that in a few wor... View Post

Disfunctional Rewards Program

Posted by 25-07-2023 08:22 PM in Samsung Shop

I was given points for my purchase of my Samsung S22 last year. They never expired like I was told and recently I entered my account to see what I... View Post

09-08-2023 11:49 PM

I could not agree more with these comments. This is a normal experience you have trying to get Samsu... View Post

Samsung reward points.

Posted by 09-07-2023 07:57 PM in Samsung Shop

How do you actually redeem your points...I seem to be locked in a never ending cycle where the option to redeem does not exist, in the members app... View Post

09-07-2023 09:04 PM

I find I have to go through a browser like the Samsung one and log into your account The link below ... View Post

Unable to open Members Shop

Posted by 08-07-2023 05:06 PM in Samsung Shop

Hi. I was trying to enter the Members Shop from the Samsung Members app and it redirects me to Chrome showing the error "Error performing the... View Post

09-07-2023 05:24 PM

Yeah, the problem was that I had Avast set as my default browser, part of the browser protection ser... View Post

Proof of purchase

Posted by 04-07-2023 10:25 PM in Samsung Shop

Hi, can someone tell me how I can get an invoice for proof of purchase re sent to me. ? I need it to vlsim the cashback offer on thdbphone I just... View Post

21-10-2023 04:40 PM

I have just perchase z fold 5 and I just want to claim my free stuff View Post

Missed the last date to claim the Chromebook. :(

Posted by 29-06-2023 12:42 AM in Samsung Shop

I have been attempting to contact a Manager to arrange the simple supply of a Samsung Chromebook. I am depressed and presently a glass half full... View Post

07-07-2023 10:30 PM

If u miss the date the products will probably not be given out in most circumstances so u will need ... View Post

Samsung Shop

Watch 6 rip off

Samsung couriers can time travel

Order completely removed during preorder.

Flip 5 Delivery Date

Flip 5 Delays

How to Claim Galaxy Buds 2 Pro for Pre Orders

Galaxy watch 6 classic - order/delivery delays

Delivery update

Early delivery?

Galaxy unpacked coupons

Can't get past step 3 Payment on Samsung website

Z fold 5 pre order uk delivery date

Samsung Fold⁵ and Samsung Flip⁵ Pre-Order Thread.

Trying to purchase new Jet AI Vacuum

Major Bug in Samsung Online Store

Disfunctional Rewards Program

Samsung reward points.

Unable to open Members Shop

Proof of purchase

Missed the last date to claim the Chromebook. :(

Can i change the trade in item after purchase?

Freedom TV Projector Promotion

Non Delivery Of TV

Flip 5 Delivery Date

Z fold 5 pre order uk delivery date

Unable to open Members Shop

Reward points used

Sky Mobile - £150 Cashback - how do I claim?

Cancelled Orders Solution Anyone?

Pre order s23 ultra

Re: Security incident

Security incident

Samsung Rewards VIP Event at Samsung KX experience