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I ordered my Z Flip 4 mid Jan. When I bought it, Samsung marketed it with a 3-4 week delivery. Mid Feb, I get an email on the morning of my... View Post 
BandOfBrothers
I totally understand and appreciate it's frustrating when a phone that's been chosen goes on a suppl... View Post |
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Has anyone else had their order cancelled for no reason at the pre-order offer price, and now is asked to pay more to get the S23ultra? View Post 
Stargazer1
Tried to order an S23 Ultra several times and it always gets cancelled within about 10 minutes. Onli... View Post |
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So been part of the Lounge Upgrade programme for a number of years, most recently upgraded my handset to a S21 Ultra in May 2021. Decided not to... View Post 
Italianpride
Hi Glenntech, thanks for your reply.I have checked and cannot see any reference to a 4 week window. ... View Post |
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I am a Samsung mobile phone fan had phones as far back as the S2 (yes that far back) over the years I’ve bought and traded stuff in via the site... View Post
Stargazer1
Had exactly the same issue. Tried to order a an S23 Ultra many times and failed. Now I get a very de... View Post |
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Bought the S23 Ultra on the Samsung site immediately after its launch. I chose a new contract with Three mobile which meant I was redirected to... View Post 
Aeroadster
Naa, the point is, Samsung have appointed a channel seller to manage this on their behalf. Samsung d... View Post |
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The Irish shop site is bundled with UK support - the live chat and numbers all mention UK, which is very insulting. You wait for ages, then are... View Post 
AnnoyedMark
Does not seem to be the case - cannot cancel a simple order. have to phone 0818 302 016 and the numb... View Post |
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Can anyone help pls. I decided not to use my reward points or even buy the product in the end but my points still got redeemed. How do I go abouts... View Post
BandOfBrothers
Give it a few days for things to reverse @Babychan to see if the points return. A person has 24 mont... View Post |
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Hi all, Just a quick question regarding the Samsung Trade in Scheme. I bought an s8+ and have received my trade in bag and label. The issue... View Post 
NaughtyButNice69
You don't have to, this time last year when I upgraded to S22 Ultra, I used the Samsung box my order... View Post |
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It's been 2 months now and I still haven't received my order yet. Spoke with the resulation team numerous of time still no update on my... View Post
BandOfBrothers
Have you tried emailing the online shop team @yalu e : support@samsunguk.zendesk.com I did this when... View Post |
