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- About davehorne
since
21-09-2018
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davehorne
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Thursday
I have a few thoughts that may mean absolutely nothing.
I wouldn't think so, but could there be an unwanted interaction with your phone case and the phone itself? I wouldn't think a magnet would cause this issue but that was my first thought.
There's also a test where you can see what works and what doesn't. This is a Samsung test, the information is easily found online.
Enter *#0*# in the Samsung Phone app as if you are dialing. You'll see a screen full of tests to perform.
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2 weeks ago
An update - I simply changed the font size in Settings / Display and the number of apps in my Favorite Tray snapped back to five (from seven).
Could someone else here try and recreate this?
Go to Good Lock / Home Up and increase the number for Favorites from five to seven or eight, add more icons to your Favorite Tray. Change the font and / or font size and see if your Favorite Tray reverts back to five apps.
Thanks.
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2 weeks ago
First, I really like many of the features of Good Lock but it can be infuriating.
I have the Favorites Tray, the bottom tray on the Home page where most folks place Phone, Contacts, Calendars, etc., set to eight apps.
I go to add a Wallpaper, add a language to General Management, and see that my Favorites Tray is back to five apps.
I go to Good Lock / Home Up and Restore to a previously saved set up that clearly shows seven or eight apps in my Favorite Tray, but I still just see five.
It would seem a Wallpaper comes with its own number of expected apps for Favorite Tray ? or maybe other changes I make cause the Favorite Tray to revert back to five apps ?, it's becoming a tad tedious.
Am I alone with this?
EDIT - Just now I changed the Font in Settings / Display. I changed the Font from a Samsung font to Default and my Favorites Tray reverted to five apps.
EDIT I went into Settings / Display and changed Font to Samsung Sans and back to Default and I cannot recreate this issue.
I have no idea what forced Favorite Tray to revert back to five apps.
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2 weeks ago
1 Like
I couldn't take a screen shot since this issue only appeared on a lock screen.
I also couldn't figure out how to put the phone in Safe Mode.
At any rate, I managed to 'fix' this issue but have no idea what exactly I did.
I would be curious to learn if anyone else also has this issue.
If I can recreate this, I'll report back.
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2 weeks ago
I just recently started seeing ONI on an almost otherwise empty, blank, black screen while the phone is charging.
I also recently installed GoodLock ... a coincidence?
Can anyone shed some light on this?
Thanks, Dave Horne - The Netherlands
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3 weeks ago
... but it can't be activated at the moment.
The Galaxy Store has Good Lock and some modules available to download but that's all you can do, just download and install.
It seems Samsung hasn't completely thought this through.
Oh, well ...
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3 weeks ago
I removed the Samsung supplied screen protector and registered the same finger four times.
I do not have any problems with the fingerprint scanner and can honestly state that the Note 20 Ultra responds faster using less downward pressure than my previous phone, the Note 10 Plus.
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3 weeks ago
I can imagine with so many working from home, this causes work force issues.
When I spoke with a representative I could hear she was at home working from her laptop.
I would have however preferred more communication from Samsung regarding my return.
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3 weeks ago
1 Like
I just now checked my bank account and I see €1299 has been deposited.
I returned the phone and ear buds on the 10th of September, they arrived the next day, and I received the refund today, 5 October.
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3 weeks ago
There was a 304MB update today for those of us in the Netherlands.
This is the first time I can remember where I was forced to manually Restart my phone to have a provider connection.
I simply restarted my phone manually and then I could connect with my provider (Vodafone).
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3 weeks ago
I returned my Note 20 Ultra along with the Ear Buds on the 10th of September and they arrived to Samsung here in the Netherlands on the 11th of September.
I've called several times over the last three weeks and today received an email stating everything was received in good order and they are processing my refund.
I imagine within several days my bank account will be credited.
It seems here in the Netherlands the refund time under one month.
My only reason for returning the items, Vodafone offered the same phone for €1085, I paid €1299 and received the free ear buds.
As an aside, I pre ordered the Bose Ear Buds 700 which they now call the Quiet Comfort Ear Buds which should arrive today
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3 weeks ago
It would be great if Notes would remember my last method of input, keyboard or drawing.
As of today everything my phone has the latest updates.
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a month ago
I had initial problems but they were my fault.
For some reason my camera initially took photos using the 108 MB sensor.
This was relatively low light setting and the shutter was open quite long, as a result, the photos were of course not sharp.
Once I changed the setting to 3:4 _without_ the 108 MB sensor selected, everything was as expected.
Take a look at the file size of your photos, a typical 3:4 without the 108 MB sensor will be around 3 MB.
See if you can rule out what I just wrote.
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a month ago
1 Like
I returned my Note 20 Ultra and the Ear Buds Live on the 10th of September and they arrived on the next day.
I called yesterday yet again to learn the status and called twice today because I received what must have been an automated reply that only confused me further.
I was told refunds take two weeks, I'm over two weeks, and there should be more information tomorrow.
I'll call again Friday. I'm less than thrilled.
I would have liked to have received an email days after my returned package arrived.
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a month ago
When I owned my Note 10 Plus I bought an adapter, USB C to headphone jack from Samsung, so I could continue to use my Bose wired ear buds. It worked just fine.
I'm wondering if your external USB C plug is the source of the issue.
Whenever I encounter a problem I try to eliminate what works and what doesn't.
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26-09-2020
04:20 PM
Click on 3:4 in your Camera Settings and make sure the 108 MB is not selected.
There is also a setting option to remember and use your last setting.
A even simpler approach, which may or may not be to your liking, would be to Reset your Camera settings.
When I received my first Note 20 Ultra it appearantly was set on the 3:4 108 MB setting and my initial photos were 20+ MB in size. I changed that once I realized it.
Spend some time going through your Camera settings to become more familiar with them.
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26-09-2020
04:00 PM
Look in Details of the photo. If you're using the 108 MB setting, your photo will will larger than 20 MB.
A typical photo would be around 3 MB.
Could this explain your issue?
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26-09-2020
03:15 PM
Since you're sending both phones back, my question is academic.
Did you remove the factory installed screen protector or not?
I'm now on my second Note 20 Ultra, I returned my first one because Vodafone offered a price that was €215 less than that of Samsung.
I had no issues regarding typing with either phone though I removed both factory installed screens.
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26-09-2020
12:07 PM
Very recently I installed an app that easily allows me to Move or Copy files from the phone's internal storage to my internal SD card. One minor issue, when I open Gallery, I now see duplicates of every photo on the phone; any photo I copied to the SD card now shows up along side the one in the phone's storage (in Gallery).
My only solution \ work-around is to Unmount the SD card but to do that I must go to Settings \ Device Care \ Storage \ Advanced \ SD card Unmount. It would be great if there were an icon in the Quick Drop Down menu to Unmount the SD card or a filter in Gallery where I could filter out the SD card. Any other suggestions, if I haven't thought this through, would be welcome. Thanks, Dave Horne
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26-09-2020
06:15 AM
1 Like
I initially was upset that the end panels on my Note 20 Ultra were scratched. I was also unaware that the end panels were covered with protective plastic.
My only defense is age and failing eyesight. 😀
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25-09-2020
09:47 PM
I downloaded and installed the Files to SD app Card from the Google Play Store.
This seems to do the trick and responds as a backup program should.
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25-09-2020
10:57 AM
1 Like
I mailed in my Note 20 Ultra and the Ear Buds on the 10th of September and they arrived on the 11th.
I called Samsung today because it is now two weeks later.
A minor irritation, the young ladies I spoke to seem to have an Indian accent though they spoke Dutch. The inflection / sing-song makes it difficult to follow them in Dutch or even in English, for me at least.
My wife was listening in and she could follow because she was anticipating the accents in different places.
At any rate, I was told I will receive the refund next week, €1299.
I can't prove this, but it seems if you call, you get processed quicker. I had the same feeling when I followed up on the refund for my Clear View cover, as soon as I called, the refund was being worked on.
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23-09-2020
09:10 AM
Every time you click your S Pen you're turning off my Samsung TV.
Stop it!
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23-09-2020
07:47 AM
2 Likes
I was actually writing about backing up to an internal SD card, perhaps I should have mentioned that.
My backup to the Samsung cloud seems to go much faster.
My backup to the Samsung cloud takes less than one minute. It's obvious that only changed files are backed up.
The backup to my internal SD card takes around five minutes and seems to a completely new backup.
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23-09-2020
12:02 AM
I was surprised after performing a backup that when asked to perform an additional backup was informed the newer backup would replace the older.
I interpreted that as meaning, the older backup would be deleted, the newer backup would be completely a new backup.
I would have thought the backup would only alter and update changed files.
It's seems rather inefficient to perfrom a new complete backup when simply updating those changed files would accomplish the same end result.
What am I not understanding?
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22-09-2020
01:47 PM
1 Like
Thank you! It's pleasantly reassuring to learn that customer's suggestions and complaints are listened to.
Thanks again!
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20-09-2020
09:25 AM
My problem seems to have vanished.
At any rate, my problem no longer exists.
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19-09-2020
10:15 PM
I cannot get the Grid lines setting to remain on.
There's a Last Used Setting ... or something like that that is selected.
Perhaps someone could investigate this.
Thanks, Dave Horne .. My Note 20 Ultra is up to date as of 18 September 2020.
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