Hi, I have a bluetooth call audio issue for over a year.
Setup: S8 connected to various headset/ wearable - Philips headphone, car bluetooth, plantronics headphone, Samsung active 2
Issue: Bluetooth media audio always works, but bluetooth call audio never works. I can't hear the audio or other party hear me in a call, so I fallback to using mobile in handset mode or turn on mobile speaker to talk.
Troubleshooting steps already tried but failed to resolve the issue,
Problem solved. Will document the solution later.
Could you please inform about the solution?
Hey mate, could you please add the solution, there's a lot of people with the same problem. me included. thanks in advance
Is this issue resolved? What is the solution? I am finding it difficult to get a solution for this online.
How to solve this issue?
Hey Jay, did you get a solution to this issue?
Hi, could you please share the solution? Having the same problem.
Just helped a customer with this exact problem earlier today. Check if your headphones have the ability to sense whether they are in your ears or not. If they do and you can disable the feature, disable it. Chances are the headphones think you don't have them in and are disconnecting during calls because of it. At least that was the case with the customer I helped today.