Hi, I have a bluetooth call audio issue for over a year.
Setup: S8 connected to various headset/ wearable - Philips headphone, car bluetooth, plantronics headphone, Samsung active 2
Issue: Bluetooth media audio always works, but bluetooth call audio never works. I can't hear the audio or other party hear me in a call, so I fallback to using mobile in handset mode or turn on mobile speaker to talk.
Troubleshooting steps already tried but failed to resolve the issue,
unpair and pair bluetooth device
Mobile Bluetooth clear cache, clear data
Mobile (recovery mode) - wipe cache clean
Toggle mobile airplane mode
Removed all existing pairs
Mobile has been updated with latest software few times over last one year and issue never got resolved
Mobile in safe mode - still issue occurs
Mobile reset networks
Mobile factory reset - still issue occurs
Bluetooth headsets tried with other mobile (S7) - headsets work fine
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