I have no headphones plugged in but its showing me the symbol

[johnnychicken]

My audio was working fine yesterday and today it stopped playing anything and showed a wired headphone was connected, i have tried to restart, turn off bluetooth, and google it but nothings working, my a13 has never done this and its been showing something with my assistant even though ive never had it enabled

Photo of the glitch

[AndrewL]

@johnnychicken: Please try checking the 3.5mm headphone jack on the phone for any dust or debris, and clear anything that you find by blowing gently into the port. Alternatively, try plugging a set of wired headphones into the device, then unplugging them to see if this helps. 

While I understand that you have restarted the phone already, please try pressing the Volume Down and Side buttons together for around 10 seconds until the phone restarts, as this will perform a Soft Reset and resolve any temporary software issues which might be a contributing factor. Don't worry, this won't affect your personal data or settings. 

[BandOfBrothers]

Hi @johnnychicken and may I take this opportunity to extend a Warm Welcome to the Samsung Community Forum 👋 

Have a look in this thread which I replied to previously. 

https://eu.community.samsung.com/t5/galaxy-a-series/earphone-mode. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

A more broadsworded approach is > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎