Samsung Galaxy

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NFC and SYNC icons

Posted by 29-05-2018 09:30 PM in Other Smartphones

What do the symbols NFC and SYNC refer to in the pull down a Samsung galaxy J5 MOBILE phone 2017 and should i have them enabled or disabled View Post

30-05-2018 07:33 AM

Hi @1wexford I have NFC turned on because I use Samsung and Android Pay. I also ... View Post

Galaxy S7 BACK key working but no light

Posted by 29-05-2018 10:44 PM in Other Smartphones

Good evening ! I own a galaxy s7 (g930f) with the latest stock android available for it (android 7.0). The problem is that the recents button... View Post

30-05-2018 07:04 AM

It was already out of warranty for a few months now so it's not a problem. I guess I will reopen ... View Post

GS7 HELP NEEDED

Posted by 29-05-2018 03:37 AM in Other Smartphones

My GS7 AOD suddenly got dim and isnt always showing. Even though both the home button & fingerprint reader are working (when the device is... View Post

30-05-2018 07:03 AM

The AOD on my s8 can be incredibly dim too. I've read other such similar posts here and el... View Post

S8 switched off and wont switch on again

Posted by 29-05-2018 11:00 PM in Other Smartphones

A couple of weeks ago, my partner put his Samsung Galaxy 8 Plus on to charge overnight. When he woke up the screen was totally black and it... View Post

30-05-2018 06:57 AM

Hi @Florencesmum You could try a Hard Reset but be aware this can and will delete your ... View Post

Can't send any texts!

Posted by 29-05-2018 11:05 PM in Other Smartphones

On 27/12/17 My old phone, a Samsung Galaxy S6, suddenly switched itself off and wouldn't switch on again for a couple of hours. When it... View Post

30-05-2018 06:48 AM

Hi @Florencesmum The first thing would be to check that your text messaging centre numb... View Post

Samsung s8 plus oreo 8.0 update

Posted by 20-03-2018 11:04 PM in Other Smartphones

Just got the update today... anyone else got it what u all think??? View Post

29-05-2018 07:52 AM

Many thanks for the info and your time View Post

Problem with print "burnt" onto screen of Galaxy S8+

Posted by 28-05-2018 09:27 AM in Other Smartphones

I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the... View Post

29-05-2018 07:32 AM

Samsung provide a 24 month manufacturing warranty @Butlpau4 I'm in the UK so here may b... View Post

S8+ Bluetooth Issues from fingerprint lock

Posted by 12-05-2018 05:33 PM in Other Smartphones

Hi Guys, I've been having an ongoing problem with my Bluetooth connection, have a smartwatch that I use most days and Bluetooth... View Post

28-05-2018 04:17 PM

No worries. Have you also cleared the data of the 'Bluetooth Share' app? 1. From the home screen,... View Post

Samsung photo edit has been ruined

Posted by 28-05-2018 03:38 PM in Other Smartphones

https://www.samsung.com/us/support/answer/ANS00040702/ The above link is for what samsung photo edit should be and it use to allow you to do... View Post

28-05-2018 04:00 PM

There seems to be a new tab called planning photo editor pro since the update. This adds an... View Post

Screen Burn

Posted by 28-05-2018 09:31 AM in Other Smartphones

I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the... View Post

28-05-2018 03:02 PM

I'd recommend having an engineer's inspection too. For your nearest Support Centre, please head t... View Post

S8+ and Samsung Music

Posted by 28-05-2018 12:31 PM in Other Smartphones

I've been having problems with playing music using Samsung Music. The app will skip certain tracks after playing about 15-20 secs whilst... View Post

28-05-2018 02:38 PM

The Sd Card has the speeds capable so that shouldn't be an issue unless it's either somehow corru... View Post

S7 Edge Nougat - no photo quality settings? (Jpeg fine/normal/low)

Posted by 27-11-2017 10:24 PM in Other Smartphones

Hi, Just got my S7 Edge which is on Nougat and great. However, I cannot find any settings (which were available on earlier versions) to adjust... View Post

28-05-2018 10:08 AM

Is there a solution to this problem? My pro mode just shuts down the camera on my S7. View Post

Galaxy s6 smart lock problem

Posted by 23-05-2018 06:18 PM in Other Smartphones

Hi Today I went to adjust the trusted places option on smart lock but it's missing. The only options I get are on body detection, trusted... View Post

27-05-2018 04:44 PM

The trusted places hard reappeared in the smart lock settings. The only thing I did was delete th... View Post

Galaxy s7 battery drain

Posted by 27-05-2018 12:47 PM in Other Smartphones

Getting warning of avg saying apps draining battery but I have closed down phone is fairly laggy as well please help View Post

27-05-2018 01:01 PM

Hi @Borobarber You can manage the battery usage on your Galaxy S7 by going to Settings > ... View Post

Samsung refusing to honor Note 8 Warranty?

Posted by 15-05-2018 10:39 PM in Other Smartphones

So Samsung are refusing to honor the warranty for my Note 8. Supposedly because it wasn't supposed to be sold in the UK. Even if this is... View Post

27-05-2018 12:25 PM

I bought mine on amazon.co.uk and Samsung UK accepted my warranty claim when I rang their support... View Post

i have an unlocked samsung galaxy j5 2017 and i cant seem to find an option to have a shutter sound on as mine hasnt at the mom

Posted by 27-05-2018 11:33 AM in Other Smartphones

Dos any one know if samsung galaxy j5 2017 has a shutter sound when taking pics and if yes how do i enable it.thank you View Post

27-05-2018 12:05 PM

Hi @Frodofi The Galaxy J5 2017 doesn't feature a Shutter Sound option in the camera app I... View Post

S8+ forcing me to buy the clock edge panel since oreo update!

Posted by 26-05-2018 09:26 PM in Other Smartphones

As the title suggests. Since updating to Oreo on the S8+ the clock edge panel is prompting me to buy. I cannot use it if I don't! View Post

27-05-2018 11:25 AM

If you go to Settings > Display > Edge Screen > Edge Panels > Apps Edge > Clock, can you see any ... View Post

Annoying ads

Posted by 20-09-2017 12:56 PM in Other Smartphones

I've recently been abroad (Crete) and while there, I suddenly started getting loads of ads popping up in the middle of browsing or using apps.... View Post

27-05-2018 12:51 AM

@Dandydobbin wrote: I've recently been abroad (Crete) and while there, I suddenly ... View Post

Oreo update

Posted by 15-03-2018 11:37 AM in Other Smartphones

I'm just curious as to why unlocked phones still have not received oreo update yet? If Vodafone can release it and three why not unlocked... View Post

26-05-2018 08:32 PM

Surely I should not be asking when S7 XEU phones will be getting Oreo :) View Post

J7

Posted by 25-05-2018 04:08 PM in Other Smartphones

Hi. Can anyone tell me where to find predict a text on or off command please on a j7 View Post

25-05-2018 04:15 PM

Hi @RonnieB You can access Predictive Text on the J7 by going to Settings > General Manag... View Post

Samsung s8+ issue missed calls

Posted by 23-05-2018 11:30 PM in Other Smartphones

I'm trying to find a number that rang me a few weeks ago. When I click on recents on my call log, it only goes back to a week ago (14th... View Post

25-05-2018 06:25 AM

Perhaps log into your networks online support account info or network app. These can hold ... View Post

Bluetooth Audio Control Shut Off

Posted by 25-05-2018 04:59 AM in Other Smartphones

Hi, so I don't want my third-party bluetooth headphones to be able to control the audio on my phone anymore. Is there a way that I can do... View Post

Samsung s8 Oreo On three

Posted by 24-05-2018 12:34 AM in Other Smartphones

Hi, My Samsung S8 on the three network has still not updated to Oreo. Has anyone else’s phone updated? View Post

24-05-2018 03:37 PM

@blinky wrote: I wouldn't bother. I wish i could go back to the previous software ... View Post

Call By me on Samsung J Series Phones

Posted by 24-05-2018 09:24 AM in Other Smartphones

Hi folks So I've now had the Samsung J3 phone and now got the latest J5 2017 phone. However with both phones I have to keep putting the... View Post

24-05-2018 11:36 AM

Hi @Serenity52! Have you tried doing a Hardware Test on your phone? You can find this... View Post

Volume on Samsung Galaxy J5 mobile

Posted by 23-05-2018 10:23 PM in Other Smartphones

When my phone has around 33% of the battery charge remaining- the sound of the ringtone decreases by about 25%. I dont want this to happen ,I... View Post

Why does my Samsung S7 crash around 7-8 times a day?

Posted by 23-05-2018 02:06 AM in Other Smartphones

Does anyone else have the same problem as myself? My phone (Samsung galaxy S7) crashes around 8-9 times a day!! View Post

23-05-2018 01:20 PM

Thanks yeah I was going to do a factory reset then see if all is good. But the confusing thing is... View Post

S8 Camera App Photo Preview Links to All Images Not Just Photos Taken on Device

Posted by 23-05-2018 10:35 AM in Other Smartphones

The photo preview in the camera app links to all stored images, ie gallery, instead of just going to the photos taken with the camera app. Any... View Post

Samsung health crashing repeatedly

Posted by 22-05-2018 05:44 PM in Other Smartphones

I have a Samsung s9+ and since this afternoon (22 may 18) S.Health won't open,Just keeps closing/crashing. Am still getting notifications... View Post

23-05-2018 08:22 AM

I had done all these things first. In the end I uninstalled and reinstalled the app and this seem... View Post

WE WILL VOID YOUR WARRANTY

Posted by 22-05-2018 05:58 PM in Other Smartphones

Despite all the posts about Galaxy S7 camera glass failing Samsung have decided to void my warranty. There is not a mark on my phone but got it out... View Post

23-05-2018 06:59 AM

Most manufacturers see this kind of damage as user caused I'm afraid so manufacturing warranty wo... View Post

Samsung S8 random notification sound with screen light up and a small dotted circle that grows from the home button

Posted by 23-05-2018 02:06 AM in Other Smartphones

Help! My S8 just started to randomly make a notification sound, make the screen get brighter or even turn on by itself, all with a small dotted... View Post

23-05-2018 06:51 AM

By putting the phone on Safe Mode and it continues has ruled out a rogue app. I would sugg... View Post