15-03-2021 06:24 PM
After taking delivery of my new Samsung S21 I am so very disappointed! This is the first phone I've bought without actually seeing and holding it in real life before hand... a mistake I will never make again!! The back looks and feels so cheap and nasty, the camera is a total let down! Every photo blurs at the slightest movement so taking a nice photo of the kids or the dog is impossible, the picture quality is very much substandard compared to the iPhone 12. And to top it off I have to pay £29 for a plug so I can use the cable provided... if I'm spending all this money on a phone the least I expect is for a complementary charger!
15-03-2021 06:58 PM
To be honest, I had my S21U since the very first day it was out, directly from Samsung UK and I am very happy with it. No overheating problems, no camera problems, the battery could be better but I'm not complaining. The phone feels and looks premium. The screen is really good.
I'm sorry that you are having problems and that it doesn't live up to your expectations. You can always return it within the 14 days and go for other makes out there.
15-03-2021 08:57 PM
15-03-2021 09:38 PM
16-03-2021 12:44 AM
16-03-2021 01:44 AM
right, return the s21 whilst the order is fresh
then grab s21 ultra on upcoming offer/discount
👩🍳🆗
25-03-2021 03:43 PM
can you see how easily the photos blur with the slightest movement? I didn't have this problem my S9. Is there a setting I need to change or something? Any suggestions will be greatly appreciated.
25-03-2021 04:16 PM
@Andrea93birkett: If you're having some trouble capturing a clear image of your dog whilst in motion, then please go to Camera > Tap the cog symbol > Useful Features > Tracking Auto-focus > On. You may also wish to capture a short, 8K video, open it in the Gallery app and tap the 'Snap' icon while the video is playing to create a 33MP, high resolution still image.
25-03-2021 05:07 PM
Budget isn't the issue for me it's size... the S9 was as big as I could manage with small hands and small pockets, thankfully the S21 is very similar in size but the S21U would be far too big for my liking otherwise I'd have most definitely gone for the best of the bunch.
08-01-2022 12:29 AM
I just bought the s21 ultra and when opening the box it was really disappointing no charger no headphones no screen protector like the ones before the phone feels cheap I can't believe that samsung quality of products is getting low and cheap it getting as bad as apple making you buy charger and headphones separately its just upsetting that a phone with this price tag has nothing to offer but a cheap looking phone. The camera looks horrible btw the quality of the pictures is ok but the camera itself looks horrible on the device never again buying from Samsung.