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- About lunaticore
since
09-07-2019
2 weeks ago
lunaticore
Pathfinder
103
Posts
29
Likes
9
Solutions
2 weeks ago
hi @costini Kindly uninstall/-reinstall the Smart keyboard app. Check for newer software updates. If persists, feel free to leave a message to the app developers and for confirmation if this app has full support with android 10 OS. A comment via Google Play Store > Smart keyboard app, will do, please. Thank you ☺
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2 weeks ago
hi @mattyMDB Please install a Samsung Wearables app into a phone and pair it with the watch. Try to change the watch face if this will sort. Thank you ☺
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3 weeks ago
Hi @Kevinorkney On your homescreen: -pinch in the screen -tap home screen settings icon -enable swipe to display notification panel Thanks ☺
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3 weeks ago
1 Like
Hi @Harryn234 1. open the link for the manual reference, click Manual tab: https://www.samsung.com/uk/support/model/SM-T865NZAABTU/ 2. head to Page 10 for the SIM tray location 3. head to Page 19 on how to remove the SIM tray and how to position the SIM card. Applies to LTE (SIM card) variant of tablet, not WiFi type please. Thanks ☺
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4 weeks ago
@Stevenotts Hi there, Your phone could be in a Trusted Place. Please head to Settings > Lock Screen Security > Smart Lock and have this disabled. Thanks ☺
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16-01-2020
11:51 PM
@Clarebaird feel free to get in touch with the dedicated Smart Things Support Team for further assistance please https://support.smartthings.com/hc/en-gb Thank you
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16-01-2020
11:10 PM
1 Like
hi @ChezzaMc feel free to use Smart Switch app, please install on both devices. downloadable from: https://www.samsung.com/uk/support/switching/ https://play.google.com/store/apps/details?id=com.sec.android.easyMover Thanks
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13-11-2019
11:38 PM
Hi @Vdunguyen Any in-game related issues is for game developer's fix. Feel free to leave a message at : https://play.google.com/store/apps/details?id=com.tencent.ig&hl=en Or drop them an email at: PUBGMOBILE_CS@tencentgames.com Please let us know here their reply. Thank you ☺
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06-11-2019
11:46 PM
Hello @ROTHERS Please double check each app notifications Settings > Apps > tap the app ( American Express or Paypal ) > tap Notifications ☺☺☺
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06-11-2019
11:43 PM
Hello @Cags147 Please hold volume down and power buttons for 5 seconds. ☺☺☺
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06-11-2019
05:57 PM
Hello @venetoulis Possibly those apps are minimised only, not closed. Please tap the recent button, then clear opened apps. Please restart the phone to refresh the system. Thanks ☺
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06-11-2019
05:55 PM
1 Like
Hello @Galaxy_s9 Please use Smart Switch to check if you can install the Pie OS. Download and install the app to your computer, restart the computer if needed, run the app, connect the phone to computer via USB cable. https://www.samsung.com/ae/support/smart-switch/ If still no new software update available, please get more information from the country origin of your phone: https://www.samsung.com/ae/support/ http://livechat.support.samsung.com/Customer_new/AE Thanks ☺
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06-11-2019
05:07 PM
Hello @Adem1 Please try to use Wearables app, downloadable from Play Store. https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager&hl=en If not working, please re-install. Thanks ☺
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05-11-2019
09:40 PM
Hello @izzy75 Please try to revert the Theme to default, if applicable. Please go to phone Settings > tap the find icon above > search for "Apps button" Thanks ☺
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05-11-2019
09:24 PM
Hello @ChrisIvanoff Please clear the cache of the phone. -turn off the phone -while off, hold (volume up + power + Bixby) buttons -release the hold when you'll see a logo -using the volume down button, scroll down to wipe cache partition (be careful NOT to select clear data as this will wipe the data on your phone) -press power button to confirm Thanks ☺
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04-11-2019
12:05 AM
Hello @john36 To fix. Smart Switch supports Android OS 4.3 or higher. S4 mini's have Android Jelly Bean (OS 4.3) during launch or you could have Kitkat OS (4.4) by now. Please download and install Smart Switch from this link: https://www.samsung.com/uk/getting-started/smart-switch/ Install both on phone (from Play Store) and PC, restart the PC to complete the drivers installation if needed please. ---------------- For older than OS 4.3, you may use Kies, below is the installer of Kies: https://www.samsung.com/uk/support/kies/ Thank you ☺☺☺
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31-10-2019
06:37 PM
1 Like
Hello @Plq The mirror mode could be turned on. Camera app > tap Settings > Save options > Pictures as previewed > enable Thanks ☺
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29-10-2019
11:31 PM
Hello @Jinico @Dutydruid Thank you for your interest in the OneUI 2.0 Beta Programme! Initially the published invites were intented for S10e, S10 and S10+ owners on unlocked handsets as mentioned on the official news: https://news.samsung.com/uk/sdc19-samsung-advances-experience-innovation-in-collaboration-with-partners-and-developers In the UK, a Beta testing programme is available for customers through the Samsung Members app for S10e, S10 and S10+ owners on unlocked handsets. Kindly wait for the next update on the Samsung Members application for the official release of the Beta programme. Thanks ☺
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29-10-2019
06:13 PM
Hello @kogan92 Note 10 + supports fast Qi/PMA wireless charging at 15W. To use this feature, you must use a charger and components that support the fast wireless charging feature. Please check your wireless charger for the value of amperes and volts, just multiply them if you'll get 15 Watts. Formula: watt = amp X volt Thanks! ☺
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29-10-2019
04:49 PM
1 Like
Hello @jeandakach Quick fix please. 1. Install Smart Switch to your computer (sometimes ,requires necessary drivers for PC/laptop to detect the phone): https://www.samsung.com/uk/getting-started/smart-switch/ https://www.samsung.com/global/download/smartswitchwin/ Restart the computer if required. 2. Install Smart Switch app from Google Play Store to your phone too. 3. Connect the phone to computer via USB cable. 4. Browse the Computer Drive/Explorer (press Win logo+E) Thank you! ☺
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24-10-2019
06:01 PM
Hello @Venom7000 Please ensure that the proximity/ambient sensor is not covered by your fingers or by any case/cover. This sensor is beside the front camera. Thanks ☺
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24-10-2019
05:14 PM
Hello @Venom7000 Settings > Display > Accidental touch protection > OFF/ON "Protects your phone from accidental touches when it's in a dark place, such as a pocket or bag." Thanks ☺
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24-10-2019
02:23 AM
Hello @FrankieGTH Please enable Data Saver. Go to Settings > Connections > Data Usage Enable Data Saver You can manage apps on the list to access/restrict mobile data on the standby. Thanks 😊😊😊
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24-10-2019
01:49 AM
Hello @liquidv @blenky @Robert260277 For delays, feel free to phone or drop an email to fulfilment team so as to quicken the delivery: email: active@samsungpromotions.claims phone (UK, Channel Islands and Isle of Man) 03452160093 / (ROI) - 015368097 https://www.samsung.com/uk/watch-active2-preorder/terms/ Thanks ☺☺☺
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23-10-2019
10:41 PM
To add, To turn off the mobile data: 1. swipe down the screen from top, tap the mobile data icon to switch off 2. Or go to Settings > Connections > Data Usage > Mobile data > turn off Congratulations with your new S9 phone!!! ☺☺☺
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23-10-2019
10:30 PM
Hello @Selma21 H is one of the mobile data signal symbols: G, E, 2G, 3G, H and 4G H stands for HSPA (High Speed Packet Access). It is an enhanced form of 3G technology. HSPA provides higher data transfer rates than the basic 3G. This means that H or mobile data is off (crossed) since your WiFi is switched on. It could mean you have H mobile signal but no mobile data/internet connection. Thanks ☺
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23-10-2019
05:45 PM
Hello @Teijupeiju Please give the phone a soft reset. Press and hold the (volume down + power) buttons until the phone restarts. No data will be lost. Thanks ☺☺☺
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22-10-2019
01:04 AM
1 Like
Hello @SteveyG This occurs when the picture or the path to where the picture is saved is no longer available. If you're done with transferring your photos to your computer, head to: Settings > Apps > Gallery app > Storage > Clear Cache Please restart your phone. Thanks ☺
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22-10-2019
12:46 AM
Hello @JenJuniper Reapply appreciate your interest with Samsung Product/s! Feel free to choose among the models at your heart's desire. For A series, with 3D glasstic back https://www.samsung.com/uk/smartphones/galaxy-a-series/ For S10 and Note 10 series with glass back https://www.samsung.com/uk/smartphones/galaxy-s10/ https://www.samsung.com/uk/smartphones/galaxy-note10/ Regarless of model, you may suit up your lovely phone with a case you like. Samsung phones have passed the SAR certification, to check the value, just key in your model on the link below to check the SAR rating. https://www.samsung.com/sar/sarMain.do Thanks ☺
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