About lunaticore

lunaticore · ‎14-08-2020

hi @Members_zLzRNGr aside from live focus you may tap the object on the screen to focus it thnx 😀

lunaticore · ‎14-08-2020

If won't work, reset your app preferences Settings → Apps → tap 3 dots → reset app preferences gratz

lunaticore · ‎14-08-2020

@jacquiA hi long press the email app → tap App info → tap Storage → tap clear data re-add your email → head to Settings → Accounts → email → remove then re-add please retry 😁

lunaticore · ‎09-07-2020

Hello @PottyPete congrats with your new device!!! please find below inclusive dates and links 2/7/2020 - 5/8/2020 http://20202.samsungpromotions.claims/o2summer 04/06/2020 – 01/07/2020 http://20202.samsungpromotions.claims/o2buds thanks

lunaticore · ‎21-05-2020

yup clear data will not clear your messages

lunaticore · ‎21-05-2020

hi @Sonali try to reset your settings (not the phone) settings > general management > reset > reset settings settings > apps > tap the 3 dots > tap app preferences then switch off and on the phone

lunaticore · ‎21-05-2020

hi @Sonali your NFC could be switched on settings > connections > NFC and payments > switch off the NFC thanks

lunaticore · ‎21-05-2020

hi @danx55 you may give our Messages app a fresh reset tap and hold the Messages app icon > tap Show info > tap Storage > tap clear data no SMS will be lost restart the phone let us know the results thanks

lunaticore · ‎21-05-2020

hi @Tcal https://www.samsung.com/uk/galaxy-watch-offer/ Purchase a Galaxy S20+ or S20 Ultra from a participating retailer between 29.04.20 - 26.05.20 this is still running if permitted you can return the order and place a new one ☺

lunaticore · ‎21-05-2020

hi @viqumi101 please contact your Samsung Support to fix the slow charging issue thaanks ☺

lunaticore · ‎21-05-2020

hi @Shanny16 the phone has "OIS - optical image stabilization" apparatus that compensates in real-time for shaking and vibrating while recording the OIS is a movable part of the phone, when you attach the phone to a bike or motorcycle you are literally rattling the phone/OIS thanks ☺

lunaticore · ‎21-05-2020

@guiribeiro you may reach them through live chat or phone: Live chat link: https://www.samsung.com/uk/support/livechat/ Phone: 0333 000 0333 (UK) or 0818 717 100 (EIRE) thanks ☺

lunaticore · ‎21-05-2020

from what country are you at?

lunaticore · ‎21-05-2020

hi @guiribeiro since you're with the troubelshooting tests please contact your Samsung Support to discuss the repair options thanks ☺

lunaticore · ‎21-05-2020

hi @Karen72 try to wipe clean the camera before taking a photo try to tap the image on the screen before taking a photo (if will focus) if persists, send feedback to both Samsung and Snapchat software developers team, this might be fixed by a patch for Samsung, head to Samsung Members app > tap the (+) sign > tap send error report > application for Snapchat > tap Settings > send feedback/report thanks ☺

lunaticore · ‎21-05-2020

hi @Mollie28 please try below links: https://findmymobile.samsung.com/ https://www.google.com/android/find/ thanks ☺

lunaticore · ‎20-05-2020

hi @Edelgard settings > display > home screen > switch off "lock homescreen layout" thanks

lunaticore · ‎15-05-2020

hi @Jennypenny you may reach out to Samsung Cloud Team for further confirmation https://help.content.samsung.com/csweb/main/main.do click "Samsung Cloud" > Enquiry > Sumit your report thanks

lunaticore · ‎15-05-2020

if photos are not on the clouds link : support.samsungcloud.com reach out to Samsung Cloud Team for further confirmation https://help.content.samsung.com/csweb/main/main.do click "Samsung Cloud" > Enquiry > Sumit your report again, we cannot restore something which were not backed up thanks ☺

lunaticore · ‎15-05-2020

hi @Faheem11 if this is free from promotions/offer please go to the terms and conditions link please look for the email and contact number of the Promotions Team please follow up with them they know more the exact status of your Buds+ thanks ☺

lunaticore · ‎15-05-2020

hi @Sean-Mck you may install " Files by Google " app from Play Store and use it as a file manager alternatively this may give you the path under details option thanks

lunaticore · ‎15-05-2020

hi @Jennypenny may you please double check if your photos are on this link? support.samsungcloud.com ☺

lunaticore · ‎15-05-2020

hi @Jennypenny to where did you backup your precious photos please? ☺

lunaticore · ‎15-05-2020

hi @Kelly17 you may check your Gallery app if has thrash bin enabled if none, you can try some apps from Google Play store called "recover deleted photos" if the first app won't work, try another app, don't forget to uninstall after use just to set your expectations, we cannot really recover deleted photos unless backed up or synced to clouds you may check them on these links photos.google.com support.samsungcloud.com thanks ☺

lunaticore · ‎14-05-2020

hi @OPUBGG congratulations with your new phone!!! please go to settings > lockscreen > and change the clockstyle thanks ☺

lunaticore · ‎14-05-2020

hi @Caroline9 what lovely babies!!! ☺ before capturing a photo, tap the dark or bright part on the screen, this is to adjust the brightness of a photo thanks ☺

lunaticore · ‎12-05-2020

hi @alexeitarulis right, if this persists on two devices, this could be on the SD card you may source another SD card to try just a reminder, the card max size for Note 4 is 128GB thanks ☺

lunaticore · ‎12-05-2020

hi @alexeitarulis your SD card might be corrupted try formatting it before using it, to give it a fresh start thanks ☺

lunaticore · ‎12-05-2020

hi @Hal2 Settings > Accessibility > Advanced settings > configure the "Power and Volume down keys" thanks ☺

lunaticore · ‎12-05-2020

hi @Dudeguygamer Settings > Locks creen and security > Notification > enable hide content // or enable Notifications only thanks ☺

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