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- About Vetri
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17-03-2019
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Vetri
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22-10-2019
11:38 PM
Hi i have been struggling to get the picture right on my telly, Support again spent a few hours but no luck. As an example, while watching football the ball leaves traces and I can see multiple images because of the stutter and it's unusable at times. I have wall mounted the TV already so I'm thinking whether I should return the TV and go for Nano. Anyone out there looking for a new QLED please avoid Q60, Q67 and Q70. My 4 year old Seiki LED TV plays the same videos absolutely fine with no stutters
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16-10-2019
01:59 PM
Hi Chris firstly thanks so much for taking tune to reply. My TV is running on 1315 and when I check it says no new updates available im still having issues with multi output audio and it's constantly greyed out I logged a new chat session for tv picture judder issue, the engineer made some changes and reset the TV, I need to see if the picture issue is gone but it's been a forgettable experience so far all my mobile sound bar and smart devices are from Samsung so I would love to have this problem fixed. Thanks so much again it's a 49 inch TV, does it not support multi output audio because it's 49"?
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14-10-2019
01:58 AM
Hi I recently bought a Samsung Q67R QLED 49 inch hoping the picture quality would be amazing, but what I have observed in my 3 weeks with the TV is: - Bluetooth is inconsistent - Not able to use multi output audio so that I can use my Samsung Bluetooth Soundbar and TV speakers at the same time - Picture stutters a lot, it happens every few seconds and it's unbearable at times - I have a fast internet with 100Mb+ speed consistently but it's definitely not a speed issue but an issue with the TV Samsung support spent nearly 2 hours via remote access but couldn't fix a single issue. Could someone please tell me if this is a known issue and what would be the potential fix? Samsung - please release a software update as I'm sure I'm not the only one suffering thanks
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Televisions
11-10-2019
12:32 PM
1 Like
Well said, exactly the same thoughts here, wait for Pixel 4 and get rid of S10 plus even though that's gonna cost me a few hundred quids I'm happy to do it because I haven't been able to take photos without smudge with this S10plus. Very disappointing to see that Samsung didn't even acknowledge it and they focus only on paid reviews
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21-08-2019
10:43 PM
lol I’m hoping too, else I will make sure he gets what he deserves and then exchange this phone for 3a which takes better photos for half the price. I’m not happy about the way Samsung rushed a few things with S10 series, no UFS 3, no improved post processing, all of these could have been done with S10 but too many flagships results in Samsung deciding to differentiate Note from S series and deliberately leave out certain elements which is not great for a 1000 Euro smartphone
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21-08-2019
10:32 PM
Hi A friend of mine with Samsung Support, he hinted night mode coming to S10 well before and it happened so I’m hoping these features make their way to S10 too.
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18-08-2019
06:32 PM
I would say wait for Oct/Nov update which will bring improved post processing, HDR and Front cam night mode to S10 series. LiveFocus Video might make its way too
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29-04-2019
06:16 PM
2 Likes
Hi this update brings no cam improvements but ‘night mode’ is now a separate option. A significant update to cam is slotted for May end release and it will bring - improved night video and photos - improved selfie on s10 plus using depth sensors for live focus - improved stabilisation - pro Mode improvements (possibly pro video mode back in action)
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10-04-2019
03:38 PM
1 Like
As if this wasn’t enough, now I read online that A80 has been released with ToF sensor but for some reason they decided to release their flagship phones with no ToF, initial hands on suggest A80 takes better bokeh and better low light compared to S10, well done Samsung, you take 1000£ and then give us this S10 series with camera modules from 2017, I’m GUTTED
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08-04-2019
02:38 PM
Music - all the controls like concert hall etc., have been removed, why? i tried a similar list a few weeks back but mods merged my post into camera and it was lost in the dark then, am hoping someone will see this message. Sadly Samsung will now shift their focus to 5G variant, A90, Amillion etc and we will be left in the dark again, what a disappointment for a 10th year anniversary phone
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01-04-2019
11:32 PM
1 Like
Same here, you are not alone
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27-03-2019
02:45 PM
I keep the scene optimiser disabled for most of the times as I don’t think it’s even half effective as Mi phones, let alone Huawei and Google. Like you said what a let down especially 10th anniversary phones, and Huawei literally going crazy every year with total overhaul
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27-03-2019
12:55 PM
1 Like
Same issue here it’s just a bad camera post processing software, I doubt this will be fixed any time before Note 10 is out. The only hope I have is wait for note 10 and then Samsung will push cam updates to s10 series too. Unfortunately Samsung has no answer to rivals in low light department at the moment
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27-03-2019
12:50 PM
Exactly my thoughts too, you won’t believe I’ve lost faith in s10 cam to an extent I have been comparing it with S6 selfies side by side. My s6 and s8 has gcam ported APK running and in some cases they take better photos, what a shame after spending 1000£ we are here now
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27-03-2019
12:42 PM
Jinjur is absolutely right, look at the ISO for low light it’s crazy and the low light video recording is simply stunning too. Also the camera AI on P30 series is simply miles better so there’s no match. The downside would be screen and EMUI
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27-03-2019
09:34 AM
Honestly it looks like a bit rushed, take bright night for example - the output it produces is nothing but hilarious. Also try video capturing in low light, all I see is grains, as all of us know Samsung’s update history we can expect stability improvements but I’m not sure if that will improve these critical areas since it’s a very long way to go, And then you go to YouTube all you see is competition upping the game quite significantly in particular with AI, night mode and low light videos, fingers crossed
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26-03-2019
11:28 PM
1 Like
A third party cam app failing indicates there’s more than just one issue so better get it replaced. Overall S10 cam is not even an incremental upgrade over s9 but it is what it is. Look at the completion and the kind of cam innovations they are coming up with, which clearly is leaving Samsung to play catch up
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26-03-2019
08:38 PM
- did you try restarting your phone a few times? - also from settings - apps - camera : try force stopping and see if it helps - install one of the third party camera apps and try capturing photos to ensure the issue is not hardware related
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24-03-2019
11:48 PM
That's not the only one, plenty of cam options like pro mode for video are missing too
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24-03-2019
11:47 PM
Samsung has totally messed up the cam No option for videos in pro mode in s10 models too No picture size and resolution change Low light performance is now worse compared to s7 s8
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24-03-2019
11:16 PM
1 Like
Yes this camera is by far the worst of galaxy flagship in recent years, post processing software looks a bit rushed and indoor/low light cam performance is nothing but an embarrassment for a 1000£ phone. regarding your issue did you try the following: settings - apps - camera - force stop reset cam data restart the phone try the cam
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23-03-2019
02:44 AM
the one bundled with s8 was way better - no doubt. This one sounds flat, to make things worse Samsung removed bass boost settings
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23-03-2019
02:24 AM
1 Like
Can someone please suggest a ported cam app for S10+ exynos variant and setting changes required if any? Mark my words, we can keep moaning here but most of the cam issues are something Samsung has been struggling for years and I don't think they will fix it this time either. The only way we can make this community useful is by sharing alternate apps like gcam. A request to moderators, please do not merge cam issue posts as I strongly believe that's not going to make any difference, if Samsung was really listening to is they would have fixed smudgy selfies years back
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Camera
21-03-2019
10:24 PM
1 Like
Can you not tell them it’s a buggy camera, I’m not sure how the contract works. I’m happy to stick around and see if software updates improve the situation but see they have 5G model releasing on Apr 05, and A90 releasing shortly so I don’t think Samsung will solely focus on S series, just my opinion. You may as well try gcam ports (sad it has come to this on a £900 phone)
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20-03-2019
11:34 AM
Exactly my thoughts too, and for HDR videos I’m sure Xperia1 will up the game so Samusung will only be playing catch up in the coming years, the issue is Samsung’s AI is nowhere close to the competition and needless to say the post processing sucks.
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20-03-2019
08:47 AM
You have made the right decision, I'm loving the FP scanner and screen but this cam has got me really annoyed, I'm returning my phone this Friday
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20-03-2019
08:36 AM
Guys, watch 'parker welbeck's channel on YouTube, he's released a video shot on an unreleased phone and that's just AMAZING!! I think its time to move on, I have had enough with S10
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19-03-2019
10:20 PM
Exactly same issue here, also what I found is it's not capturing photos at full resolution by default
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