Hi, am using dual messenger option to use two whatsapp account , primary whatsapp working fine, but secondary whatsapp which is dual one is the issue , Data folder of that is not created in storage and i cant able to view images are videos in gallery which received through that whatsapp. please help me how to fix this , i traied resetting dual messenger and whatsapp as well but no use
I think this is Developer Issue. Because Another Brand already recognize this Issue ( Related with Android 11 )
Please ready below Link :
Hi, Faced the same problem till now.
Tried a fix and It helped.. but dont know for how long
1. Open Dual whatsapp
2. Open Settings.
3. Click on Chats.
4. If the Media Visibilty is checked. Uncheck it and check it again.
It woked for me for now.
Same here...it's after Whatsapp update last week.
Samsung wont assist because it's caused by whatsapp...whatsapp wont assist because they have limited support on dual app...
I am facing same issue from 2,3 days. Dual WhatsApp media folders are deleted from storage. I cannot find the media files. My data of many GBs is lost. Tried reinstalling the whatsApp altogether. Please provide me a solution to restore my account and it's media folders. @Samsung.
I've installed again whatsapp and restored both accounts with google drive...
everything worked as expected first two hours and then the DualApp\Whatsapp folder disappeared and I face the same issues as before