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UI8.0 update - WhatsApp Calls Cut Off once secure folder is locked

(Topic created on: 12-10-2025 02:13 PM)
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jain29
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I am facing issues with WhatsApp within secure folder after UI8.0 update.
I am using WhatsApp within secure folder & use Bluetooth headset. So whenever screen gets locked, the call gets automatically cut. It's really irritating as handsfree option using Bluetooth makes life easier - keeping screen unlocked is not feasible for long calls.

Anyone else facing this issue?

Also, if I am on a call within secure folder, then I can't make/receive a call outside secure folder. This was not an issue before. Secure Folder shouldn't barred me from using normal phone features.
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Tourbillon De La Vie
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Change autolock when screen off. Try with allow background activity while locked
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jain29
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Where can I change this - allow background activity?
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Tourbillon De La Vie
Samsung Members Star ★★
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Under secure folder / settings
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jain29
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Got it. Thanks
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Members_fGNeVbu
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just updated to UI8 now screen stuck on 'Welcome One UI8 press the start button on screen then 'Galaxy AI' appears and you take more then next and then back tot the same screen, 

have tried partitioning cache, hard reset, reboot, and now factory reset,  so lost all my 'stuff' and still the same. now Samsung want the phone for 11 days to 'fix' it. after their guidance to do the above. this update is very poorly thought out.

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