So I purchased my eco bubble in August 2020 and at that point it had a 5 year warranty. No mention anywhere of the seal being a perishable. Randomly at the bottom the seal a price of the rubber has literally fallen off. I have no clothes with zips and never over load the machine. On the basis of my warranty will Samsung replace the seal? Terns are. Slow re the warranty:
EXCLUSIONS
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Samsung makes no representation or guarantee that the Samsung product(s) will operate uninterrupted or error free. During the Extended Warranty Period, Samsung will only provide the warranty in the UK and Ireland. Samsung is not responsible for paying any travel or delivery costs where the product is located outside the UK or Ireland.
Services performed by Samsung in rectifying damage or defect caused as a result of any excluded conditions shall be subject to additional charges for labour, transportation and parts. Warranty Service or Replacement is not available to you if the product you present is:
• Defaced,
• Altered,
• Damaged beyond repair,
• In need of a repair not included in warranty service. (Periodic Maintenance and the repair or
replacement of parts due to normal wear and tear); or
•Does not match the product model and serial number details as registered for warranty service.
To the maximum extent permitted by law, warranty service does not include repair of failures caused by:
• Modification or attachments
• Accidents or misuse (to include without limitation failure to following instructions in the user manual)
• Unsuitable physical or operating environment
• Third party products eg consumables
• Maintenance by anyone other than Samsung or a Samsung Authorised Service provider
• Operation of a product beyond the limit of its duty cycle
• Products, components, parts, material, software, or interfaces not furnished by Samsung
