Hi
I recently had an issue where the rubber seal deteriorated over a few weeks. Resulting in little grey pieces of rubber in the wash.
Slow deterioration of the seal. We were washing at nowhere near the max weight allowed.
Machine was 4 years old, purchased November 2019. After 2 years it developed a fault that required a replacement stabilisation strut. Not covered by samsung.
Machine finally gave up resulting in a water leak and metal shards in the wash. The drum had sharp edges exposed resulting in damaged clothing.
Purchased a new machine, so decided to dismantle the old. this is what i found:
the drum had ripped from its three fixing points resulting in a detachment of the drum.
metal drum appears to be no more than a few mm thick. Is this a case of poor quality materials?
I would have expected better quality materials considering the price of the appliance.
