Can I please ask somone at Samsung to provide this to the Product Manger.
The Model number you have does not make any sense for normal... View Post
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yesterday I a new washer dryer installed
ran one load laundry then it powered and now
Will not power back on. Have checked the
Cord... View Post
418 Views
1 Replies
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Jam1eM
12-04-2020 02:28 PM
Unfortunately this community is UK based so cannot support appliances from different countries du... View Post
I recently bought a dual cook built in oven but have never been able to use the grill. On my model, I put in the dual cook shelf, then sleect top... View Post
10672 Views
9 Replies
0 Likes
Jam1eM
07-04-2020 09:13 PM
Make sure you keep the door closed when using the grill, in most modern built in ovens you have t... View Post
Hi,
My machine is less than 2 years old and has had minimal use as I live alone, but now won’t start any cycle. I’ve checked the filters,... View Post
1872 Views
3 Replies
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Paul_HL
07-04-2020 01:24 PM
Hi ,
Try This link https://www.samsung.com/uk/support/repair/home-appliance/ click on lau... View Post
My Samsung fridge is only 2 months old, I'm very much a huge Samsung fan, I have a Samsung washer, and dryer also that's why I choose this... View Post
874 Views
6 Replies
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Jam1eM
06-04-2020 07:51 PM
I'm sorry you didn't have a great experience with our support stateside.
Did it stop coolin... View Post
Hi,
My WW90J5456MA is 4 months old. It gets stuck during the washing cycle when it has to pump out water.
I have cleaned the trap filter,... View Post
1234 Views
6 Replies
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CarloL
06-04-2020 05:59 PM
Sorry about that, try this one: https://www.samsung.com/uk/support/service-centre/
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Washing machine door won't open, pair of clothing stuck in the rim I think
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317 Views
1 Replies
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CarloL
06-04-2020 03:53 PM
Hey
@Sahdia! Can you confirm what is the model number of the washing machine? The washing mac... View Post
Seems quite common for door seals ive had 6 or 7 first time happened within a week of ownership 750 pound machine never had issues before with... View Post
427 Views
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Drum not going round on Samsung WW70J05555FC/EU still under warranty
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341 Views
1 Replies
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Paul_HL
04-04-2020 04:54 PM
hi,
is this happening all the time? or only on certain programs?. Can you turn it by hand ? t... View Post
Have had my washer since August 2019. All of a sudden, the drum is exceptionally hot after finishing a load regardless of water temperature. Any... View Post
713 Views
5 Replies
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Jam1eM
02-04-2020 09:06 PM
Okay, it sounds like you need to speak to our customer support team and possibly an engineer, it ... View Post
Hi my one year old washing machine is not running after loading. An error message displayed DC with a door lock symbol. We tried to cancel the... View Post
475 Views
1 Replies
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Jam1eM
02-04-2020 08:37 PM
On your appliance there are 2 lock symbols, one a door and a little lock, the other a padlock sym... View Post
Hello, after "GDPR " Smart Air Condition last update not work.
In home mode crash, and out home not working, the device listed ithey are... View Post
2376 Views
16 Replies
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tom01hanks
02-04-2020 08:21 AM
So these things happened with me also so I called the as maintenance in dubai for fixing my issue... View Post
Hello.
I bought The dishwasher over year ago and everything was fine till now. The dishwasher started to meak grinding noise on the... View Post
6595 Views
10 Replies
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When I turn the machine on, it fails to start on the first attempt.
The blue lights blink, and alerts sound - this repeats several times... View Post
1569 Views
2 Replies
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Doris89
01-04-2020 08:05 AM
No error message since it has no display.
It's a clunky, whirring sound I believe it is the bo... View Post
Hi,
I'm getting an error code SE on my dryer display - this code comes after the red icon to empty the water (even though water already... View Post
859 Views
2 Replies
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Hi All
our brand new Eco bubble 8kg washing machine WW80J5486MW/EE is not stopping, timer is stuck at different minutes every time (usually... View Post
1422 Views
3 Replies
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Rob_A
29-03-2020 10:58 AM
Great news. Thanks for letting me know
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If your Samsung Washing Machine is sounding like this, here are some handy tips to make it quieter!
Ensure your washing machine is... View Post
959 Views
3 Replies
4 Likes
Coronavirus (COVID-19) Information for our Samsung UK and Ireland Community
... View Post
3043 Views
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We bought new Samsung Ecobubble 10 KG washing machine. I setup a cottons cycle with my kiuds home clothes with 40 deg C, and 3 rinse cycles which... View Post
2229 Views
1 Replies
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Paul_HL
27-03-2020 11:14 AM
Hi
The cotton wash time will change dependant on the weight of the load, Other cylcles do... View Post
Hi, our Samsung Microwave MS23F301EAS turns on before timer is set when I close the door. I’m really worried about this.
i called Samsung... View Post
1687 Views
3 Replies
1 Likes
ChrisM
25-03-2020 02:56 PM
Sad to hear this
@SunnyG! Thanks for letting us know though.
Chris.
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Before you begin using your washing machine to rid your clothes of dirt and stains, here is a handy guide in helping you set it up and washing your... View Post
4761 Views
1 Replies
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Hi all!
There's a list of error codes you may see on your washing machine; what they mean; and what to do if you encounter them here.... View Post
11513 Views
2 Replies
1 Likes
AntS
23-03-2020 04:30 PM
And your 5C code is about drainage. (Not of the lower field, sadly, Ted and Ralph.)
May a... View Post
Samsung fridge freezer model RB31FDRNDSS The appliance has lost power, plug fuse changed but still no power to it
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1071 Views
6 Replies
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Jam1eM
21-03-2020 09:29 PM
Unfortunately we are running at reduced support due to the current Covid-19 situation. I understa... View Post
Below are some official Samsung UK YouTube support videos for washing machines.
Setup and first use - Installation support
How to... View Post
391 Views
1 Replies
2 Likes
ChrisM
21-03-2020 03:51 PM
Thanks for taking the time to put this together,
@Jam1eM. We're sure this will come in very u... View Post
I am trying to use the steam function of the dual function steam oven and the light is flashing. The oven remains totally cold, so, it is not... View Post
1847 Views
4 Replies
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Shah2012
19-03-2020 07:55 AM
Thanks Chris.
I had the online chat and was pointed to the user manual which is not informatio... View Post
My mum has this washing machine and she starts the machine and the water starts to come in the machine then it just stops no error code if she... View Post
847 Views
7 Replies
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Kelly21
16-03-2020 09:38 PM
Hi no the horses are all fine she has checked all the filters and checked inlet and outlets for... View Post
Hi Guys
I have a Samsung WW90K7615OX washing machine and it's developed a fault. I select a wash (any) and it looks like it's... View Post
396 Views
1 Replies
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CarloL
16-03-2020 03:45 PM
Hey
@Dave_E! It does sound like you have done all the necessary steps to fix it. I would reco... View Post
I'm looking for side view pictures of this Samsung model refrigerator purchased around July 2016. If you don't mind posting pictures of... View Post
334 Views
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Are these the droids you are looking for?
More info here:... View Post
2306 Views
1 Replies
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Necr0Ph1l
14-03-2020 01:58 PM
My mother wants to buy a new vacuum cleaner and she was thinking about getting a robot vacuum cle... View Post
Our machine itermittatly stopping mid cycle. No errors are displayed. It doesn't appear to be on any particular part of the wash. This... View Post
1115 Views
7 Replies
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Taijim
12-03-2020 04:14 PM
Tried running with no washing in it. Completed synthesis and outdoor clothing functions with no ... View Post
tom01hanks
