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Samsung appliance app nor working

Posted by 18-08-2017 09:38 PM in Home Appliances

I have a Samsung double oven that the app no longer talks to. When I try to add it back to the app, it cannot find the AP. It sees the AP just... View Post

25-08-2017 06:33 PM

Thanks for confirming! I'd strongly recommend getting in contact with our friends in the US. ... View Post

Single built-in oven

Posted by 20-08-2017 11:32 AM in Home Appliances

Can I connect an oven rated at 16A to my 32A kitchen supply? View Post

warranty

Posted by 19-08-2017 01:47 PM in Home Appliances

how do i register my appliance View Post

19-08-2017 02:27 PM

Hey @steve147, Are you looking to register a 5 year warranty? Check out this link. :s... View Post

Weight on top of Fridge Freezer

Posted by 13-08-2017 06:07 PM in Home Appliances

I have a fridge Freezer RB29 Is it safe to have a maximum weight of 5kg on top ? ( Small compact sound system due to lack of space) View Post

17-08-2017 10:00 AM

Hey @SergeB52 Can you provide me with the full model code and i'll look into this for... View Post

Samsung RS21NCMS Full Handle

Posted by 03-08-2017 01:18 PM in Home Appliances

Hi all, Been trying for a week now to find a replacement full height handle for this fridge freezer but no luck.Had some places that have... View Post

17-08-2017 09:55 AM

Thanks for the update @Jonbhoy You may want to give Samsung Support a call on 0330726... View Post

Fridge not working (rsg5uumh)

Posted by 09-08-2017 09:27 AM in Home Appliances

Having moved house my Samsung RSG5UUMH has stopped coolnig in either the fridge or freezer sections. The power supply is fine and lights up... View Post

11-08-2017 11:25 AM

Hey @Jcartlidge, Are you still having problems with this? Is the Fridge well ventilat... View Post

Freezer Fault, Apparently there are no engineers in Norfolk

Posted by 21-07-2017 11:22 AM in Home Appliances

So, freezer (1 year old) suddenly stops freezing (few hundred quids worth of food wasted) - called Samsung who booked me an engineering... View Post

08-08-2017 10:22 AM

Hi @Ryan5! I'd like to apologise for your experience, and look into your case. Please send a priv... View Post

Microwave nq50h7235as - control lighting

Posted by 15-07-2017 08:32 AM in Home Appliances

We have just bought the above microwave. Whilst the display works fine, the control buttons around the display (on, off, +30sec etc don’t... View Post

31-07-2017 08:28 PM

Hi @Creynolds1956. Sorry it's been a while. Did you manage to get an answer on this? ... View Post

RB34K6032SS Alarm won't stop on new fridge

Posted by 29-07-2017 09:22 PM in Home Appliances

Brand new fridge was delivered today. Upon plugging it into the electrical outlet, the fridge's door alarm started to sound. It has been... View Post

31-07-2017 08:14 PM

Hi @JamesTheDrummer. Did you manage to get this sorted? Are you based in the UK? View Post

chemical stink from fridge

Posted by 28-07-2017 06:45 AM in Home Appliances

we have suddenly started getting the most foul chemical smell coming out of the fridge that permeates all the food. Its really disgusting. I have... View Post

28-07-2017 11:28 AM

Hi @marl. What's the model code of your fridge? And does it have a water (or ice) dis... View Post

Purchased a MS23 K3555

Posted by 13-07-2017 09:37 PM in Home Appliances

I have just purchased the above microwave (MS23K3555) about 6 months ago p, it has been working perfectly fine until the other day when the... View Post

17-07-2017 12:50 PM

Hi @Shimmoll. :smileyhappy: Have you checked to see if anything's stopping the turnta... View Post

American style fridge

Posted by 03-07-2017 06:29 PM in Home Appliances

fridge is not cool its quite warm in there? been told to turn off for 1 hour(to reset it)...then back on and leave it for 6 hours? ANY HELP WILL BE... View Post

11-07-2017 02:32 PM

Hi @JONNYB! Has this issue been resolved now? Did you call our Customer Services as suggested... View Post

Product Registration

Posted by 09-07-2017 08:26 AM in Home Appliances

Hi Not sure what Im doing wrong but is there another way of registering my American style fridge freezer, i try to upload the barcode as... View Post

10-07-2017 10:33 AM

@basaga: Are you trying to register it on your MySamsung account? Or for the 5 Year Warranty ... View Post

Freezer Door Seal

Posted by 09-07-2017 04:06 PM in Home Appliances

Hi Where can i buy a genuine Samsung model # RL40SCTB freezer door seal? View Post

09-07-2017 05:04 PM

Hi @Das61. We'd recommend checking out the following recommended suppliers of Samsung... View Post

Fridge temp is too high

Posted by 02-07-2017 03:27 PM in Home Appliances

Hi i have a RL41WGIS fidge freezer, the problem i have is the temp for the firdge is 19 degrees and the freezer is -19, for some reason it will not... View Post

03-07-2017 11:38 AM

Hi @Trevor10. Have you checked that the door seal is fully intact and attached proper... View Post

American style fridge freezer

Posted by 01-07-2017 09:57 PM in Home Appliances

Freezer temp dropped and now cooling in bottom section only any suggestions? View Post

03-07-2017 11:28 AM

Hi @Gardman123. What's the model code of your fridge freezer? And have you checked th... View Post

Hi is there anyone had a problem in washing machine samsung eco bubblem .mine dont want to start its shows only red box withsm

Posted by 02-07-2017 05:02 PM in Home Appliances

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02-07-2017 07:09 PM

Hi @Mamajheng. Can you tell us more about what's happened? Can you provide the full model cod... View Post

WF80F5E5U4X EcoBubble Washing Machine Question

Posted by 25-06-2017 11:03 AM in Home Appliances

If power is interrupted, does the cycle reset or will it complete the cycle? View Post

27-06-2017 10:49 AM

Hi @psahd. Apologies for the late reply. The washing machine will reset if the power ... View Post

RSA1UHMG

Posted by 20-06-2017 06:27 PM in Home Appliances

I am trying to change the water filter on this model. But where is the filter placed? I tried to look in the back, but not here. I looked in the... View Post

21-06-2017 11:37 AM

Hey @Maz-1! The water filter is external and is located on the back of the fridge. ... View Post

Unable to connect to home hub

Posted by 06-06-2017 12:25 PM in Home Appliances

My phone won't connect to my home hub suddenly. All our other devices work fine and I can connect to wifi other than my own but my connection... View Post

12-06-2017 02:35 PM

Hi there, @Rubysnan. Can you provide us with some more info on this product? Could you confir... View Post

Fridge Freezer RSA 1SHPN display error

Posted by 08-06-2017 09:34 PM in Home Appliances

Hi, the bottom right section of the second from left number 8 is flashing. The rest of the screen is blank. No temp display etc. ... View Post

09-06-2017 02:41 PM

Hi @SunnyCoast. Great news! Keep an eye on it and get back in touch if you have any f... View Post

Samsung AddWash™ WW90K5410UX/EU 4C Error

Posted by 22-05-2017 06:47 PM in Home Appliances

Hi ive just brought a new washing machine to replace my old Indisit Moon, its the Samsung AddWash™ WW90K5410UX/EU. I installed the machine and my... View Post

05-06-2017 07:53 PM

Water supply valves are open and fine, water pressure is fine. The washer does the first load of ... View Post

Refrigeration problems

Posted by 30-05-2017 07:29 PM in Home Appliances

Hi There. We are having a few issues with our fridge. Not sure if it is worth repairing or not. There are a couple of problems I think but the... View Post

01-06-2017 12:35 PM

Hi @KB10. We'd suggest speaking to your nearest Samsung approved Service Centre regar... View Post

Model: WF80F5E5U4W Washing Machine WF80f5

Posted by 26-05-2017 08:30 AM in Home Appliances

My eldery in laws just bought this machine and maybe only used it 3 times, after each wash the machine is filling with water even though it is... View Post

31-05-2017 11:27 AM

Hi again, @kw.How did you get on with the engineers visit? View Post

Integrated Washer/Dryer

Posted by 24-04-2017 01:28 PM in Home Appliances

HiCan you please advise the best products/spec that incorporates:-IntegratedHigh Spin SpeedLow NoiseGood rating/capacityBut crucially the Dryer... View Post

20-05-2017 02:40 PM

Hi @ianstovold! Have you checked out our laundry range? Some of our washing machine models ar... View Post

Samsung Microwave ms23k3555 just purchased, set the clock which then went off and I can't reset it and use the microwave

Posted by 10-05-2017 09:09 PM in Home Appliances

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17-05-2017 12:41 PM

I have had to return the item to Argos as the problem couldn't be resolved by talking through by ... View Post

cash back

Posted by 26-04-2017 07:30 PM in Home Appliances

Hello im trying to sort cash back which i must do 21 days after i brought the item, how on earth and where do i do it ?? thank you View Post

11-05-2017 08:53 AM

Sorry I've just seen the reply with the link! View Post

WF1804WPU

Posted by 08-05-2017 06:53 PM in Home Appliances

We've had this machine for over 5 years, and are generally pleased. One bugbear - the machine will show 'x' minutes before the cycle... View Post

09-05-2017 07:45 PM

Hi @PhilZZR, Have you checked that the debris filter is not clogged? Does this happe... View Post

how to connect

Posted by 17-04-2017 10:43 AM in Home Appliances

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28-04-2017 08:57 PM

1)ww80k5410uw/le 2) device s7 3)i use smart washer i scan the code but error View Post

Power bot turning in circles when high suction is on.

Posted by 16-04-2017 11:27 PM in Home Appliances

Anyone know how to turn off "Dust Control Mode" on a VR2AJ9250. every time I turn on the high suction the vaccume just turns in circles. I... View Post

17-04-2017 11:55 AM

Hi @CJSeymour. :smileyhappy: Had a hunt around and found the User Manual on the Samsu... View Post