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Z fold4 WiFi not turning on after update

(Topic created on: 25-04-2024 12:18 PM)
50618 Views
Debinter
Explorer
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I updated my phone on the 18th and ever since, my WiFi does not turn on anymore. I don't know what to do and I've followed all the instructions provided. I'm out of options.
74 REPLIES 74
Kelz1978
First Poster
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I am also having the wifi issue and no bluetooth.  I am about to try and reset phone back to factory settings as i am sure i ave tried everything else with no luck has anyone had luck with putting phone back to factory settings?  How convenient it breaking now couple of months out of warranty.  I have also noticed when you open it nothing is coming up on bigger screen this was working fine yesterday morning then in arvo nothing i also saw that it isnt opening as much as it was i find this all very strange and frustrating 

 

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Rosemarie H
Apprentice
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I've tried all of that and spent over an hour and a half on the phone with Samsung.  Total reset and the problem persists.  They told me to send it in for repair, minimum $107 . . . no promises about cost once they get it.  

 

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Rosemarie H
Apprentice
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Do you remember what it cost?

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Rosemarie H
Apprentice
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REALLY?!?!?!?  All the phone calls to Samsung customer support, all the posts here and STILL you think customers should jump through all those hoops on the ridiculous idea that Samsung is unaware of the problem?  I am sitting here a year later with the problem and Samsung customer service is acting like they have no idea what is wrong, or how to fix it, or how much it will cost. . ..RIDICULOUS!

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J78lynch
Student
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It is now June 28, 2025.  I just received the update UI7.  Now my Wi-Fi is not working since update. You made a post 1 year ago and when I contacted samsung yesterday they said that there was unaware of the problem.  Clearly samsung does not value their customers.

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