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Z fold4 WiFi not turning on after update

(Topic created on: 25-04-2024 12:18 PM)
3857 Views
Debinter
Explorer
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I updated my phone on the 18th and ever since, my WiFi does not turn on anymore. I don't know what to do and I've followed all the instructions provided. I'm out of options.
26 REPLIES 26
Robin999
Maestro
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Have you tried starting in safe mode?

Long press on power button. Long press on power off icon. Tap safe mode icon. When device has booted, does wi-fi now switch on? You may have to turn off flight mode.
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JAMES4578
Samsung Members Star ★★
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@Debinter  if works ok in Safe Mode  a  third party app/theme may be causing a conflict.   An idea also to turn flight Mode on and off before Rebooting.

some other ideas here if not resolved  (in case you have not tried some of them)

Go to Settings- Connections - Wi-Fi - Tap the cog symbol to the right of your router - Forget . This is the bottom right on the list. Toggle your Wi-Fi off and on again - Select your router from the list of available connections, and run through all the connection steps.


Thereafter go to Settings - Connections - Wi-Fi - Tap the cog next to your router and  view More ,select the MAC Address Type and set this to Phone MAC. If the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems. An idea also to reboot the router if the issue not solved.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Nellio891
Journeyman
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I have the same issue and nothing I have tried works
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Debinter
Explorer
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It's not working in safe mode
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Debinter
Explorer
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Tried all these already, not worked. Can't get the WiFi to turn on
Debinter
Explorer
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So disheartening
Nellio891
Journeyman
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It really is. It's beena great phone for 18 months
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Debinter
Explorer
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I hope they push an update that resolves it
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Robin999
Maestro
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The one thing you haven't tried is a full factory reset?
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