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Screen on but touch not working main screen z fold 4

(Topic created on: 25-04-2024 04:43 AM)
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Bluestripe1234
Apprentice
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Screen on but touch not working main screen z fold 4. Phone is under 2 years old. Seems like a lot of users having issue with the main fold screen not working which points to the fold mechanism not being reliable. Back to Apple phone which even though is not as exciting it is quality and always works.

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Solution
Bluestripe1234
Apprentice
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The phone was taken in for repair under the 24 month warranty and the main screen, battery, plus some other components were replaced and now working perfectly.....

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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Sorry to learn your experiencing issues with your phone @Bluestripe1234 

Please let a Samsung Service Centre have hands on and they'll assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Bluestripe1234
Apprentice
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Thank you

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Solution
Bluestripe1234
Apprentice
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The phone was taken in for repair under the 24 month warranty and the main screen, battery, plus some other components were replaced and now working perfectly.....

0 Likes