Businessman

[Ephrem Ertumo]

What's your problem? My phone shuts off when you hang up  what is for this problem plan 

[BandOfBrothers]

Hi @Ephrem Ertumo 

Can I ask you to elaborate a little more to whats happening with your phone. 

If your phone is shutting off by itself then try these troubleshooting steps in this order >

• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then ling hold on Turn Off to get to Safe Mode. 
• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 
• Back up and factory reset as a last resort. 
• Let a Samsung Service Centre have hands on. 

[GoanGeek]

He glitched