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Z fold4 WiFi not turning on after update

(Topic created on: 25-04-2024 12:18 PM)
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Debinter
Explorer
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I updated my phone on the 18th and ever since, my WiFi does not turn on anymore. I don't know what to do and I've followed all the instructions provided. I'm out of options.
75 REPLIES 75
Anonymous User
Not applicable
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not happy about having to do that but beginning to think that I may have no choice. I won't be impressed if they charge me for it either.

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mrpika9
Student
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9/16/2024 have the same problem.

Last update was more than 2 weeks ago, just suddenly started last night.

Had an error message that said Process isn't working. wait/close app.

None of the safe mode/reset WIFI etc has worked. Feels more like a hardware issue IMO.

read somewhere that someone was able to get it to reset if the phone was opened.

was able to get WiFI back that way, but evey time you close the phone, leave the Wifi coverage you would have to go through the same process.

Currently I can turn wifi on, but it does not show a list of any networks

Edstiff
Apprentice
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This literally just happened to me yesterday too.  There has to be a way to roll back the update. Tried everything reset network settings. No wifi. 

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SherriD
First Poster
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Same issue here.  But how will we get the patch when the phone is requiring wi-fi to run updates? My phone is set to update over mobile data or wi-fi, but when I try to run the pending update, it tells me wi-fi must be connected.  When wi-fi won't even turn on, I'm in an impossible conundrum!

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Edstiff
Apprentice
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If they even patch it. You can always connect it to a computer to update. 

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mrpika9
Student
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Wifi didnt/doesnt work, bluetooth only sees a few things instead of all of them.

I was able to use my old phone, with my simcard, make it a hotspot.

on the fold I had to plug in USB, click USB tether, then could get bluetooth to conecto to other cell phones hotspot, it updated the UI again, but it did not resolve the issue, and now the front screen does not turn on.

The local autorized samsung service center said it is a hardware issue with the folding part, would need to send to samsung. He also said they were offerering a 1200 trade in towards a fold 6 through the samsung shop app. so final price on a new one was 675-700.

Seems like a really high trade in value, samsung must know the problem is bigger than they are letting on.

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Edstiff
Apprentice
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The fold doesn't affect the software update causing the wifi to not turn on though. I didn't have any issues at all until that update. 

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hpvd
First Poster
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Hi! Any potential updates on this? I have the same issue, mine automatically shuts down as well once unfolded and then does not turn on manually, just turns on by itself at random lengths of time. I've only ever tried unfolding about 4 times now since I'm afraid it might not turn on ever again at the next instance. Now I have a heavy brick of a phone, which cannot even unfold, cannot share mobile hotspot, and is just barely able to go online via mobile data.

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Edstiff
Apprentice
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Your issue sounds different than what we are talking about. Ours will not turn on. We also are not having it turn back on at all. We also have no issue with mobile data or Bluetooth. 

G0tsk1llz007
Apprentice
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Come on Samsung..I need this for work..I buy your most advanced phone and Wi-Fi and Bluetooth doesn't work?