Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Green line on internal screen flip 3

(Topic created on: 07-08-2023 06:53 AM)
96281 Views
oeng
First Poster
Options

Galaxy Z Flip3 5G  #Sumsung

Hi all, does anyone facing this issue? Vertical green line display on Samsung phone screen. It suddenly occurs on my phone with no physical damage.

I've read some posts, and it also happens to Sumung's other series phone. They claim the service center does not cover any warranty and needs to pay for the screen replacement. Some even get their repaired phone back, the green line is back for a month later. Does this can actually can be fixed? 

I've been sick of negotiating with Samsung customer service staff as this happened before. It started with a suddenly appearing tiny green dot, at that time still under the warranty period, the staff checked my phone and tell there was some scratch on the back, so the screen issue will not be covered by warranty. Also, the manufacturer-given screen protector only lasts for 8 months, it then starts to have a bubble/peel-off in the middle. After paying to change the screen protector and 1 month later same issue back. I can ignore these issues but currently, the horizontal green line is really annoying and affected my usage.  Can someone advise on the solution, please?

 

oeng_1-1691385011762.png     oeng_3-1691387313607.png

 

 

 

 

34 REPLIES 34
Yogesh KS
First Poster
Options

Hi Smitpipaliya, 

I am facing the same problem, and samsung refusing to replace the display as my device warranty expired just 14 days ago. Could you please share your job sheet or service request number here or personally? so that I can refer it for my case.

0 Likes
TheHeiofDeath
First Poster
Options

TheHeiofDeath_0-1736265412075.png

TheHeiofDeath_1-1736265413283.png

TheHeiofDeath_2-1736265420873.png

So, with me also. My mother's Samung ZFlip 3 does happens the same thing when she was using facebook. All in sudden the green line appears out of nowhere. There's no damaged or fall out, it just happen all of in sudden. Is there anyways to fix without costing a lot of cash?

0 Likes
Kaushik Ghosh
First Poster
Options

What's the point of buying a ZFlip if Samsung doesn't maintain build quality? The phone is only 3 years and 2 months old, and now a green line has appeared. The service center is asking for ₹26,000 to replace it, despite the phone being well cared for. The green line appearing automatically points to a clear issue with Samsung's build quality. Why should the customer have to pay for a problem caused by the phone's design or manufacturing fault?

1000112955.jpg

 Needed Solution through your end

0 Likes
Luis Pereira
First Poster
Options

oh mannn!! same happen to me right now...green line in the midle of the main screen after update....tire of this phone....don't charge normal and now the bloody green line...never happen to me something like this...

0 Likes
Harpreet_22
First Poster
Options

Hi smit

Can you please help me how and where did you raise complain with samsung

Please help me since I have the same green line issue

0 Likes