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Main screen issues Z Flip 6 One UI 7 Beta

(Topic created on: 20-03-2025 09:38 AM)
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CaptWillard
Journeyman
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Have had no issue with my main screen at all, it's 10 months old. Updated my Z Flip 6 to One UI 7 the day it was released. It immediately developed an issue where it would take the main screen 10 to 30 seconds to come on when opened. This went on for a couple of days. Yesterday it started showing green/pink graphical artefacts when it did come on and was often unresponsive to touch. Last night the main screen stopped coming on at all. 

I though maybe hardware but during a factory reset the main screen comes on fine with the Android logo etc. As soon as One UI 7 loads it stops working again.

As such I can't remove myself from the beta using the Members app. Can I still roll back to One UI 6 using a PC?

1 Solution


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Solution
keith30
GrandMaster
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Don't risk downgrading yourself, usually once you install a software update you can't just roll back to the previous version, people who say they can do so are wrong for saying that fact. Far better getting a Samsung store to look at your device, especially if it's still under warranty.

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5 REPLIES 5
aviot
Journeyman
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Hello, I can happily inform you that it is quite possible to temporarily downgrade your device to One ui 6 until Samsung launches a stable release of One ui 7, however i dont have a lot of experience with such topics; Leave this one to the professionals
BandOfBrothers
Samsung Members Star ★★
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Hi @CaptWillard 

This thread explains the route to come out if Beta. 

https://eu.community.samsung.com/t5/galaxy-s23-series/withdraw-from-beta. 

And https://eu.community.samsung.com/t5/question/how-do-i-remove-myself-from-the-beta-program-please 

Iw


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
keith30
GrandMaster
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Don't risk downgrading yourself, usually once you install a software update you can't just roll back to the previous version, people who say they can do so are wrong for saying that fact. Far better getting a Samsung store to look at your device, especially if it's still under warranty.
CaptWillard
Journeyman
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Thanks all, my main concern/issue is I can't get into the Samsung Members app to follows the recommended steps. Might just play it safe and go down the warranty route.

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CaptWillard
Journeyman
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Just to close this off the phone was repaired under warranty. Main screen and batteries (main/sub) were swapped out.

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