26-01-2024 12:43 AM - last edited 12-02-2024 02:10 AM
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Hi, I am having an issue with the Borrowbox app on my new S24 Ultra. The audio keeps stopping when I leave the player. This doesn't happen with my other audio apps, Spotify, Audible etc. I have checked all the usual, power, battery, data saver is off, allowed to run in the background, app is not sleeping or in deep sleep, battery is set to optimised (have tried with unrestricted too) etc but the audio keeps stopping when I leave the app. It's so frustrating. Any help?? Cheers
***UPDATE***
I just got an email from Borrowbox support stating that they have released an update to resolve this issue, version 3.10.02. I updated the app and it's working perfectly now... at last!
29-01-2024 08:14 PM
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Not yet unfortunately. I have reached out to Borrowbox support. If I receive a resolution I will update this post
31-01-2024 12:33 PM
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31-01-2024 03:31 PM
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And in there for samsung it suggested turning off adaptive battery,
For my phone, running android 14, I found this by typing adaptive battery in the search bar of settings. But the long way round to find it is... settings/battery protection/ then choose off.
It also recommended turning off putting apps to sleep , which is settings/battery/background usage limits/ click put unused apps to sleep to off).
These two changes have let borrowbox run even when screen locked.
Good luck.
31-01-2024 03:38 PM
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Yeah they replied to me with that solution too however, I had already checked all those settings, which I told them in my first email too. Anyways, still not working for me 😕. Glad you got it working though
31-01-2024 03:44 PM
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31-01-2024 03:45 PM
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31-01-2024 03:52 PM
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Have that too! It's so frustrating. I have checked all the settings, both phone and app, no joy. Spotify, Audible etc all working fine, it's just this bloody one
31-01-2024 03:54 PM
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31-01-2024 04:03 PM
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31-01-2024 04:35 PM
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