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My microphone turns off when my screen shuts off or I switch apps (Snapchat and Discord calls)

(Topic created on: 20-01-2025 11:03 PM)
3558 Views

I have this problem too

Gaydnlmao
Apprentice
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Same issue as this guy, the solution given did not work for me.

This used to just be an issue with Discord so I assumed it was a problem with the Discord app, but recently (just today), Snapchat also started displaying thie behavior. The other party can't hear me, but the app doesn't say my microphone is muted.

I can still switch be heard if I leave Snapchat up in picture-in-picture, but I'd rather not have to rely on that, as cluttering up my screen with picture-in-picture and preventing my screen from shutting off is annoying and unneededly drains battery.

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11 REPLIES 11
Gnomer
Student
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This issue just started with the most recent android patch. There are no permissions causing the issue. The issue is being caused by the app not being in the foreground causing the Mic to become disabled. I tried using "Sound Assistant" to bypass the blocking as I do with playing music while recording videos and it did not work.

Seems the issue is Snapchat specifically need to update their configuration to match the new android patch.

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Gnomer
Student
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Just a quick follow up. Snapchat pushed an update yesterday, Jan 28th, and it has resolved my issue. I did clear cache after the update as well. I am apart of the Beta program, you may need to enable the Beta program to get the update if it isn't pushed yet.