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S24 - Whatsapp mutes my microphone when I switch to another app or display times out

(Topic created on: 15-10-2024 04:02 PM)
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Members_bRiF8XO
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Hello, I've just got a Galaxy S24+ and have noticed that when I'm on a WhatsApp call and navigate anywhere outside of the app it will mute my microphone so the person I'm on a call with can't hear me, though I can still hear them. It also happens when the display turns off.

I have seen a couple of posts about removing whatsapp from 'sleep' or 'deep sleep', but when I check the sleeping apps WhatsApp isn't there. 

Any ideas are welcome. Thanks!

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AndrewL
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@Members_bRiF8XO: Please try heading to Settings > Apps > WhatsApp > Mobile data > Allow background data usage > On > Back > Battery > Unrestricted. Let me know if this helps.