14-04-2024 12:50 PM
14-04-2024 01:49 PM
So, sim1 is playing up. I'm assuming no esim Contact Samsung tech support
14-04-2024 02:10 PM
14-04-2024 04:13 PM
14-04-2024 04:13 PM
2 weeks ago
I have experienced the same problem - both physical SIM cards are not recognized. There is nothing wrong with both cards. I ended having to factory reset my phone. This happened to me 3 times, the last was after I switched on Aeroplane Mode and after I switched off, both SIMs were not detectable by the phone. I was unable to find any other solutions in the internet on this.
2 weeks ago
2 weeks ago
Unfortunately, my phone did not get fixed. I had to back up the data, factory rest the phone, restore the data 3 times. Not sure how long the latest reset will last. At least your phone shows 4G and 5G connection. Mine showed "No SIM cards detected", no IMEI information on either SIM slot or my phone number. Weird. Worse case scenario would be to get a new phone...