Unable to access Phone since One UI8 update

[Members_99913St]

Hi

my phone installed the One UI8 update last night - now i am unable to unlock and access my phone.  I have tried a soft reset and putting it in safety mode and tried to shut down/restart it - the security pin is not being accepted and I cannot open the phone.  I have tried using the chat facility to get help all morning but i can't get pass the "bot".  Where can i go to get help with my phone please?

[Tourbillon De La Vie]

Contact/call Samsung support. Factory reset

[JAMES4578]

Are you able to enter Recovery Mode to clear cache partition (which is advisable affter updates) ,Reboot or Factory Reset.

https://www.wired.com/story/how-to-use-android-recovery-mode/

phone Number for support is 0333 000 0333 , other contact options shown here https://www.samsung.com/uk/support/contact/

[Teri57]

Were you able to resolve this? I have this problem too. I have tried reboot & clearing cache.

[cassidymug]

Same here i also recently updated my samsung galaxy A34 5G and now i cant  access the phone because it wont accept my password i tried using find my phone to factory reset the phone it still didnt work. 

[Members_v778Y8R]

I also encountered this issue on an A54 128GB after "ONE UI8" update. When you enter the correct pin, it waits a second or 2, and then it says, Incorrect pin.... The pin is accurate because when I enter an incorrect pin, it replies in a split second that it is incorrect.

At the end, a total hard reset to factory default is the only way you can get control back. 
What a stupid bug with a lot of impact.