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S23 ultra s pen

(Topic created on: 01-07-2023 12:34 PM)
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ktriccas
Apprentice
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So I'm having massive issues since last update my s pen is just a stylist it's air actions are not working what so ever it will not connect done a soft reset which I was advised but no help please someone help 😔 
10 REPLIES 10
BandOfBrothers
Samsung Members Star ★★
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Hi @ktriccas 

Something in this link may help.

Connect S Pen error displays on Galaxy phone or tablet. 

And https://www.lifewire.com/fix-s-pen-not-working. 

You could also try turning Air Actions off and then soft reboot the phone and then go back into your spen settings and turn air actions back on.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Case1188
Voyager
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I had the same issue, all I did was reset the spen, all is good now, hope you manage to resolve your issue. 👍
ktriccas
Apprentice
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Hey unfortunately link isn't found
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keith30
GrandMaster
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There was a thread on here yesterday when someone was reporting the same issue and iv'e read a few others too. I don't know if the issue got resolved.
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BandOfBrothers
Samsung Members Star ★★
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That's confusing @ktriccas as both links open for me.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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PaulM1
Moderator
Moderator
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Hi, @ktriccas. The links that @BandOfBrothers provided are loading on my side as well. Are you able to try accessing these via a different web or mobile browser, please?

ktriccas
Apprentice
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Only what comes up when I click on it I've never used members thing before never needed it so unsure
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Pugs1957
SuperStar
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Not working for me either 😕
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AndrewL
Moderator
Moderator
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@ktriccas: Please can you try placing your S Pen in its holster, then heading to Settings > Advanced features > S Pen > Tap the 3 dots in top right > Reset S Pen. If you toggle on Air Actions following this step, do the features work as expected? 

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