How do I claim my free ear buds?

[Tracymcpherson]

Hello i have just purchased the Samsung 23 ultra how do I claim my free ear buds 

[LukeB2]

@Erana Take a look at this useful link provided by O2 which may help: https://community.o2.co.uk/t5/Business-Customers/Galaxy-Buds-pro-2-Claim/m-p/1615984#M3384 

[Erana]

Thanks, I'll have a look now

[carl1984]

I took out a contract s23 and was suppose to received the earbuds been nearly 3 weeks still haven't received anything starting to seem like I've been tricked into the contract nobody can golive me any sort of straight answer to why I uavent received them.

[AndrewL]

@carl1984: Which network did you take out your contract with? If it was O2, have you tried checking the link provided in @LukeB2's post, to see if this helps to clarify the process? 

[Balal1]

I got mine through sky mobile, i am entitled to anything?

[CarlH]

Hi @Balal1. It would depend on when you purchased your phone. Take a look at our current offers and see if you are eligible to claim on any: https://www.samsung.com/uk/offer/

[sorel21ro]

Hello, I've bought a Samsung a 34 5g with currys and I had to recive a free earbuds and I will like to know how I will make the claim. Thanks

[PaulM1]

Hello, @sorel21ro, and congratulations on getting the A34! As you've referenced a third-party promotion, I recommend reaching out to Currys for claiming the Buds it was offering.  

Please let us know how you get on.

[SarahP46]

The voucher codes they send you don't work

[stephenward]

I upgraded with o2 this week and just received my new s23, however I don't have a voucher code yet to claim my ear buds.... ? Can you advise?