18-03-2024 07:13 PM
I have ordered an S23FE for my wife which is shown in my samsung account order history
However , when i try to claim the Disney 12months it states no eligible device found
How on earth do i get this so called free Disney ? I have never experienced anything that makes something so difficult !
Surely the code should be on my account when i log into my account on my PC...shouldn't it?
18-03-2024 07:16 PM - last edited 18-03-2024 07:17 PM
18-03-2024 07:23 PM
18-03-2024 07:31 PM
18-03-2024 09:17 PM - last edited 18-03-2024 09:19 PM
Would it matter that i ordered through my Samsung Account via the PC ( which shows in my orders) and the new phone is on her account? therefore her Samsung account doesn't show any phones ordered.
19-03-2024 03:03 AM
19-03-2024 09:00 AM
19-03-2024 07:29 PM
Many thanks everyone for your help. have tried all the above , but nothing seems to work so accepted i wont be getting it... Just chalk it up as lesson learnt.