20-03-2022 11:01 AM
Twice my S22 Ultra has ran out of battery and died, then when I plug the charger in the phone doesn't start charging and only show's the screen with a grey circle and lighting bolt. I've somehow managed to get it charging by repeatedly pressing the power button. Has anyone else encountered this?
20-03-2022 12:30 PM
Best practice is to not let the phone discharge below 15%.
If your put and about and not near a charger or have a portable powerbank then I'd suggest to switch to power saving mode r turn the phone Off.
Letting the phone discharge to the point it auto shuts down can cause issues.
As I do not let me phone drop below 15% I haven't encountered the issue you have.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-03-2022 01:10 PM
20-03-2022 01:14 PM
Not would but could cause issues @Mobz
Depending on your point of view with battery charging and discharging.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-03-2022 02:56 PM
20-03-2022 04:43 PM
May be different opinions as to optimum level for discharging (some recommend 20%) though 15% is probably fine, however it has been the guidance for some time not to completely discharge Smart phones as more likely to encounter issues. one article here https://www.techadvisor.com/how-to/mobile-phone/charge-phone-properly
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
20-03-2022 10:42 PM (Last edited 20-03-2022 10:59 PM ) in
20-03-2022 11:00 PM
09-04-2022 08:55 PM
Mines literally just done this hence the reason I'm on this page. Last ohone was the note 20 ultra Nd never had an issue even if it went to 0 and died. Thought it was weird and hope it doesn't continue.
15-04-2022 05:42 AM
Its happened to me too. I'm not trying to offend you mister samsung but I paid over a ***** thousand for this phone... I expect it to be perfect period. I have a 99 pound Motorola that behaves better than this phone. We shouldn't have to do anything. Once our phone dies once we charge it we should be able to switch it back on without problem.