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Samsung S22 Ultra bootloop

(Topic created on: 11-04-2025 04:30 AM)
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STM28
Apprentice
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My s22 ultra hung and went into boot on 6 April 2025.

This boot kept repeating itself and there is no way to stop it and it continues and drains the battery.

when I tried to charge it, the battery charging icon will appear when I plug it in. However, Now, it does not indicate the charging icon.

Once I start the phone, it goes into boot loop again.

Very upset that my very new looking s22 ultra is now basically useless. I see that there are a lot of users facing this issue. Very disappointing and I would like Samsung to contact me to see how this issue can be resolved.

My older samsung Note 8 is 4 yrs older than this and still working fine. 

7 REPLIES 7
Muzzy85
Explorer
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Unfortunately, that's it for the phone, unless your still under warranty and they will repair the motherboard, which is fried. Or you get it done yourself. Paying few hundred pounds to get it repaired. Same thing happened to me and it kinda forced me to buy new phone. Not sure why I even got another Samsung phone 😮
Reylob
Samsung Members Star ★
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Hi @STM28 

 

Welcome to the community forum.

 

Please try to contact Samsung directly. This is the community forum and we are customers like you.

https://www.samsung.com/uk/support/contact/

Navigate to:

 


Technology enthusiast, but not related to any technological company.
0 Likes
Lycan9620
Apprentice
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I had the same issue, so I cleared the cache in safe mode, did not work, so rest it to factory setting, phone was back running post that, however would still hang and restart randomly. Some where in one of the forums, I had read that disabling weather widget and uninstalling outlook resolves the issue, and so I tried it and voila, the issue is now resolved, Its been 10 hours with out restart (with few lagging here and there and when multiple apps open) but I guess its because I am using the phone on battery optimised mode  

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BlackTwig
First Poster
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I'm yet another victim of this One UI 6.1 update scandal. Reading up on it on forums, I've not found any consistent solution, but found that putting the S22 Ultra into Safe Mode does not stop the crash & bootloop. For what it's worth,  I can cause it mostly by using the Camera app with WiFi on. Also, turning on WiFi can alone trigger it and this leads to the longest bootloops. I also experience WiFi drop-outs, disconnects & unresponsive WiFi controls.

Compared to others, I seem lucky in that my phone is not totally bricked (yet?) and can function well with care & awareness. I'm tempted to do a factory reset, but realise the motherboard most likely is already compromised and I'd waste my time.

So I'll be interested to see if Samsung Technical Support can suggest a way forward, even say when an update fix will be released? Not holding my breath...

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Muzzy85
Explorer
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I got the update on my s22 ultra few day's ago for ui7, and updated it. And guess what the bootloop is still happening 😂 not sure you why I thought it's gona sort lol
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Muzzy85
Explorer
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But I must say before it crashes and goes to boot loop it was running smooth. Animation and everything was fast.
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Muzzy85
Explorer
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I was hoping that it solved it lol s22 ultra might be old, but still much better than the s24 FE I got now 😂
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