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Original topic:

4G Internet connection s22 ultra very slow?

(Topic created on: 23-07-2023 12:04 PM)
Guerrilla79
Explorer
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Slow Internet connection on s22 ultra? Any solution plz?
5 REPLIES 5
UNKNOWNUSERNAME
Troubleshooter
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Use 5g
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ynneL
Troubleshooter
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5G isn't always available so this reply isn't very helpful
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ynneL
Troubleshooter
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Unfortunately slow data speeds can depend on a multitude of factors for example distance from the nearest mast, how congested the site is, your phones band support and what bands you're connected to
UNKNOWNUSERNAME
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Depends on your country/city. We aren't aware of where they live so don't say it isn't helpful, alot of cities now have lots of 5g towers which means it's 9/10 available. sorry if this made you annoyed
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BandOfBrothers
Samsung Members Star ★★
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Hi @Guerrilla79 

I know slow Internet omn our phone's can be frustrating especially as this can spoil looking at websites sites, and using apps for streaming such as YouTube etc.

I'm fortunate to have 4G+ most places but I do also have two different network sim cards in my phone as the phone is dual sim so I have the option to try another networks data connection if required.

I use Pay As You Go accounts.

In relation to your connection you could try resetting your Network Connection in your General Management, Reset section, but it this is sometimes down to your Networks coverage or mast congestion so then unfortunately there isn't much you can do at your end.

A mast engineer once told me "Phones do not latch onto the strongest signal.They follow the network assigned procedure, hence why it's not uncommon to be connected to a weaker signal than is strictly available "

You can check your connection via Settings > About Phone > States Information > Sim Card Status > Signal Strength.

Also sometimes a soft reboot by turning the phone Off and On can help.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "