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Wireless won't charge to 100%

(Topic created on: 23-07-2023 09:59 AM)
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MissWlash
Student
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Hi
I've wirelessly charged my S22 on a 10w wireless charger, only charged to 82%. Bought a 20w wireless charger, only charges to 93%. Hard wired charges to 100%. They are not Samsung approved chargers or have the Samsung approved mark on the back. I'm using the 25w plug as suggested. I've also run the diagnostics which comes back as normal. Why can't I get 100% wirelessly??
3 REPLIES 3
AndrewL
Moderator
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@MissWlash: The S22 supports 15W Fast Wireless Charging, so this could potentially be a down to a compatibility issue with the 3rd party wireless chargers. Are you making sure to position your S22 on the charger as per the manufacturers instructions? If you head to Settings > Battery and device care > Battery > More battery settings, is the charge limited while Fast Wireless Charging is toggled on and off?  

MissWlash
Student
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All settings look correct to me?Screenshot_20230723_105554_Device care.jpg
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GoanGeek
Samsung Members Star ★
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Is the phone heating up while charging?
It may be limiting the charge to protect itself.
This is just a hypothesis.
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