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Original topic:

Music player panel

(Topic created on: 04-08-2021 02:57 PM)
Robbie-35
Helping Hand
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Galaxy A Series
Every time I restart or turn my phone off and on when it boots back up the music player panel is in my notifications even if I haven't been playing music this has happened since the android 11 update is there a fix for this ?
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6 REPLIES 6
KholaI
Moderator
Moderator
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Galaxy A Series

Hi @Robbie-35 

Sounds quite unusual. Have you tried clearing the app cache to see if this helps? If not, you can do this by heading into Settings > Apps > Samsung Music > Storage > Clear cache > Restart phone. 

Robbie-35
Helping Hand
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Galaxy A Series
It doesn't just happen with samsung music it even happens with Spotify etc to. It happened on my a51 to I currently have the a52 5g , I have sent an error report through the members app. I have read posts online where people have the same problem with other samsungs with android 11. It's just every time I restart or power on my phone I always have to clear that notification of the music panel.
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TessM
Moderator
Moderator
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Galaxy A Series

I am sure that our developers will be able to find what is causing this and fix it, so please do keep an eye on their response @Robbie-35 

Robbie-35
Helping Hand
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Galaxy A Series
Ok cheers tess
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Steven9761
Helping Hand
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Galaxy A Series
Goto QUICK PANEL LAYOUT, and switch off MEDIA AND DEVICES, to see if that clears the issue for you.
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Robbie-35
Helping Hand
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Galaxy A Series
Ok cheers will give it a try 👍
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