Music player panel

[Robbie-35]

Every time I restart or turn my phone off and on when it boots back up the music player panel is in my notifications even if I haven't been playing music this has happened since the android 11 update is there a fix for this ?

[KholaI]

Hi @Robbie-35 

Sounds quite unusual. Have you tried clearing the app cache to see if this helps? If not, you can do this by heading into Settings > Apps > Samsung Music > Storage > Clear cache > Restart phone. 

[Robbie-35]

It doesn't just happen with samsung music it even happens with Spotify etc to. It happened on my a51 to I currently have the a52 5g , I have sent an error report through the members app. I have read posts online where people have the same problem with other samsungs with android 11. It's just every time I restart or power on my phone I always have to clear that notification of the music panel.

[TessM]

I am sure that our developers will be able to find what is causing this and fix it, so please do keep an eye on their response @Robbie-35 

[Robbie-35]

Ok cheers tess

[Steven9761]

Goto QUICK PANEL LAYOUT, and switch off MEDIA AND DEVICES, to see if that clears the issue for you.

[Robbie-35]

Ok cheers will give it a try 👍