16-01-2023 12:45 PM
16-01-2023 01:03 PM
Hi they are usually setup in the SOS or screen information settings
16-01-2023 01:06 PM
16-01-2023 02:24 PM
Hi @Alnasim Have you accessed via settings-Safety and Emergency, ensure Emergency SOs is toggled on. Go to Emergency Contacts-Add Member. Contacts should appear enabling you to Select. Judging from Members 'previous experience it seems the contacts need to be saved to the phone rather than the Sim Card.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
16-03-2023 11:02 AM - last edited 16-03-2023 11:04 AM
Save contacts only to the phone? This doesn't help millions of Samsung customers that save their contacts to their Google account. Not sure why, but I can see the emergency contact names, but they do not do anything with the locked screen. In other words, I can read it but they don't call, there is no visible phone number, just the names that do not do anything.
26-04-2023 03:09 PM
26-04-2023 03:40 PM
26-04-2023 03:41 PM
13-07-2023 01:21 AM
So I had the same problem. I solved this by importing my contact from my sim to my phone.
So, go to contacts.
Tap the 3 lines. Manage my contacts. Import contact. Import contact from Sim...to the phone. That missing contact should now hopefully be available in the emergency list.
Best of luck.
13-07-2023 12:26 PM
I have the same issue with majority of contacts not appearing in the Emergency Contacts list to choose from. I try and add an Emergency Contact and it shows only 1 contact which is on a secondary Google account. I moved the contact I want to that account, yet Emergency Contacts still can't see it.
I moved the single contact visible in the Emergency Contacts list off the Google account to another account and it disappears as selectable in the Emergency Contacts list.
I moved the contact I want to the Phone itself and that contact is now selectable as an emergency contact.
But of course I want the contact in my Google account, not the phone.
The emergency contacts process is broken Samsung.