Can't add Emergency contacts

[Alnasim]

Hi,

For some reason when I go to add emergency contacts my contacts don't show up. 

[AndrewL]

@burto23: Are the affected contacts visible in the Contacts app? Can you try heading to the Contacts app > Tap the 3 lines in the top left > Manage contacts > Sync contacts, and make sure that your secondary Google account is toggled on, then hit 'Sync' to see if this helps? 

[wherewhathow]

I also have this problem on my S23. Under 'Safety and emergency', tapping on 'Medical info' and 'Emergency contacts' does nothing. If I go in to 'Emergency SOS' and toggle everything on, I am then asked to add some emergency contacts, but it doesn't work - all options are greyed out (get to the same screen by going in to 'Emergency sharing'). I am using the Google Contacts app and the phone is up-to-date. Is very frustrating ☹️

[moomin123]

The contact numbers I want to add to my emergency contacts aren't showing in the list?

[moomin123]

How can you set up an emergency contact list if the contact numbers you want to use are not showing up in the list of contact names? I have 2 contacts in my phone I wish to make emergency contacts and both names and numbers do not show up in the list of my contacts!

[QTUSA]

All my contacts are saved to Google account 

[Dillspooch]

All my contacts are in a exchange accounts. I don't keep them stored on the phone, so they are there by syncing those cloud based accounts. This is a bad omission to only allow phone based contacts. I don't want to be forced to create a duplicate phone based contact of one that's already in a synced account.

Samsung please fix this.

[Herbie61]

thanks, that worked!.

[Herbie61]

Agree with you!

[Layla5]

Hi, I want to add my family/parents to my emergency contacts but not all of my contacts are there when adding to the emergency. The most random people are they that I barely speak to so I would like to know how to get all my contacts up so I can select like 2 or 3 for emergency