Can't add emergency contacts

[ClareLou]

I find that I only have 1 emergency contact on my new a15 phone and I can't add anyone else also there is a group section I can make for emergencies but I can't add anyone on there either except for that person. It worked with contacts on my other phones so I don't know why it doesn't work on this phone.

[AndrewL]

@ClareLou: I'm not sure what might be restricting you from adding more than one Emergency contact. If you head to the Contacts app > Tap the 3 lines in the top left > Groups > Emergency contacts > Add emergency contact, then this should show your list of contacts. From here, simply tap on any contacts you want to add, then hit 'Done' at the bottom of the screen. 

If you can't see a list of contacts when following the steps above, head to the Contacts landing page > Tap the 3 lines in the top left > Tap the bar at the top of the pop-up window (below the cog symbol) > Make sure that 'All contacts' is selected. 

[ClareLou]

I'm not sure if it's to do with my sim card. I think they could all be on that except for that one that is on my emergency

[AndrewL]

@ClareLou: If you follow the steps above and select 'All contacts' then the storage location should not be a factor. 

Alternatively, head to the Contacts app > Tap the 3 lines in the top left > Manage contacts > Move contacts > Select your SIM > Tap 'All' in the top left > Done > To > Select 'Phone'. 

By changing the storage location, and select 'All contacts' as per the above, are you able to see your list of contacts when you go to 'Add emergency contact'? 

[ClareLou]

I think that 1 is on my sim card, but the rest aren't, so I'll have. I'll look at what you've put, and I'll try it

[ClareLou]

Thanks I've done all that and now they're no longer on my sim card and the emergency contacts are all on now 😊